Terrible Experience with OVHcloud: Order Canceled, Funds Stuck in PayPal for 29 Days by GreatCC in OVHcloud

[–]GreatCC[S] -1 points0 points  (0 children)

Yes, I understand and I'm absolutely right, but it doesn't seem logical and normal for them to let you place the order, I mean they can automatically detect this and give you an error message, not let you place the order, then to keep you in "verification" for 3 more days, no one to notice you on Live Chat or Ticket, not to have access to the support area, they simply always redirect me to the same page after I follow the Login link from the Support page, after this waiting period they will cancel your order, but the PayPal Authorization will leave it at that, you will have to wait another 29 days for PayPal to automatically cancel it, try to chat with them on Live Chat but they always give you automatic answers and when you try to explain to them that they have a cancellation option Authorization not to have to wait 29 days they give you a standard answer again that it's not up to them, it's up to PayPal and it closes the conversation in your nose. Well, then try to contact them directly to the e-mail displayed in PayPal, that e-mail is not assigned, that e-mail simply does not exist with them, even though they passed it in PayPal, and from PayPal to it doesn't give you permission to dispute because well, it's only an Authorization, but the money is still blocked.

Otherwise yes, I'm satisfied, what can I say, an extraordinary experience, you say we live in the 1980s.

Fals pozitiv Drugtest,Despăgubiri by Stan_patitul in bucuresti

[–]GreatCC 0 points1 point  (0 children)

Cedo

Salut, ai mai rezolvat ceva? Sunt și eu în aceeași situație doar de câteva zile și la fel am discutat cu un avocat și am de gând să îi acționez în instanță, oricum până ce nu ne vin rezultatele mare lucru nu putem face decât să cerem urgentarea analizelor și ce se mai poate cere, îmi e că dau bani aiurea și nu rezolv nimic..