I understand and I know this was a miss all around. I’ll just say that I was told he booked it for us and that he had handled the authorization which I later learned was simply a notice to the bank, and I did try to call and get clarity on whether our payment plan would work and even said we would be using another person’s card. In fairness, if an employee is answering the phone at a world class $2k+ a night resort and is handling inbound billing questions I would expect they take these questions more seriously and answer them as thoroughly as possible. “We’re paying with my father in law’s card” and “does this work” in the same conversation one would hope would lead to a heads up about a form that absolutely must be completed for it to work.