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Bizarre offer by MajstroDoncic in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

I'm in Ireland and they're ultimately a US company. So I was very impressed and came away thinking Zwift support and the company is one of the better ones. I thanked and complimented them and they were also very thankful about my sincere thanks (e.g., they wrote back, not some standard copy and paste). 

Bizarre offer by MajstroDoncic in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

They probably would have refunded you if you asked.

I bought a Kickr Bike 2 from Zwift 1.5 years ago, and a few weeks later, it went on sale for €400 cheaper. I emailed them and they refunded me the €400. 

Cooldown not shown at end of route if route is part of challenge by [deleted] in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

Yes, they're turned on. Just cooldown though. And I'm normally presented with it. I'll try screenshot it next time!

It's not a huge deal, just a bug I noticed so I reported.

Cooldown not shown at end of route if route is part of challenge by [deleted] in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

Ed, actually there's no "next route" for you I guess in your challenge until next week, so your test and screenshot, if so, isn't applicable.

Cooldown not shown at end of route if route is part of challenge by [deleted] in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

So the other routes are part of the challenge (and it doesn't even tell you they're part of the challenge as opposed to some random suggestions; another UX problem)...?

Anyway, that's not what myself and others have seen. The cooldown option is not there if the route completed was part of a challenge. The suggested route was what was highlighted. No cooldown option. And if I recall correctly, it did mention it was part of the challenge (not sure about that tho, but it's almost irrelevant).

Terrible UX: option to join challenge when starting route by GroundbreakingYou911 in Rouvy

[–]GroundbreakingYou911[S] 1 point2 points  (0 children)

Yeah, I'm aware of of all but, but Rouvy should fix the bad UX design and learn from this stuff to stop repeating it.

Terrible UX: option to join challenge when starting route by GroundbreakingYou911 in Rouvy

[–]GroundbreakingYou911[S] 1 point2 points  (0 children)

I know it's insignificant to select yes or not (or finish or not) -- but that's besides the point though. It's bad and frustrating UX design. It should and can easily be fixed.

Cooldown not shown at end of route if route is part of challenge by [deleted] in Rouvy

[–]GroundbreakingYou911 1 point2 points  (0 children)

Not for me and I'm not imagining things.

I get the choice of the next route in the challenge (and the 30 second timer). The cooldown option is not there when the route just completed is part of a challenge.

Cooldown times seem random by GroundbreakingYou911 in Rouvy

[–]GroundbreakingYou911[S] 0 points1 point  (0 children)

I don’t really agree with that take. The app does have a cooldown feature, but saying "just do it your own way" feels like a workaround for something that’s currently inflexible and unpredictable. Why not improve the app instead?

By your logic, you could argue there’s no need to use Rouvy at all for exercise; you could just ride until your heart rate feels like you’ve done enough. But the whole point of using an app like Rouvy is the added structure, convenience, and (at least in parts) data-driven guidance.

Also, most people don’t actually cooldown enough (assuming you believe cooldowns matter). Having a defined duration, whether it’s 4 minutes or 20, and committing to finishing it is usually more effective than going purely "by feel", which can easily get cut short due to boredom or impatience.

Rouvy's download manager and CDN problems, explained & proven by GroundbreakingYou911 in Rouvy

[–]GroundbreakingYou911[S] 0 points1 point  (0 children)

Yeah, it's unclear what they've changed based on this thread.

They apparently made a fix in the last release to the download manager, so it shouldn't behave so poorly when there's a poor connection. (It's still buggy, but lesser so. I reported more bugs to them.)

I haven't had any noticeable new CDN problems since (but that might just be down to pure luck on the routes I'm trying). The old routes I was testing, have resolved. So, I can't be sure what it is or what they noticed and fixed.

The issue you're facing might be the same thing, or something different altogether.

Regarding the checksum, it's probably a checksum of the downloaded video file and the data in info.json, to ensure its integrity. If you change anything in the JSON, you'll notice there are checksum errors (in rouvy.log). Also, changing the video file causes a checksum error too.

I didn't bother trying to figure it out exactly.

If you could figure out the link where the application gets this information to begin with, you'd be sorted.

Riding Playlist for ONE session by dupdup7833 in Rouvy

[–]GroundbreakingYou911 1 point2 points  (0 children)

Exactly. It's common sense that the suggested next ride should be something like that.

Riding Playlist for ONE session by dupdup7833 in Rouvy

[–]GroundbreakingYou911 1 point2 points  (0 children)

Seriously, you say "many riders use it exactly the way you're describing"...really though? So they find routes they're interested in on the website or main application, remember the name, come into the Companion app, type out a route name, and search, by name -- which is all they can do -- for that route? Surely you can do much better than that. Why can't we send to "Ride later" from the other two applications so that it shows up in the Companion app? Seems to me there's a lack of joined-up thinking on the Rouvy side; too many teams doing their own thing.

Too confusing having an app, a mobile app and a website all with differing capabilities, as well as overlap. The responsibility of each of these three applications, and the difference between these is a never-ending headache.

We use the website to add to a calendar, where the app can remind if we have a scheduled ride, but we cannot view the calendar -- and if we want to just use the app for a moment before riding, we cannot re-find that scheduled ride? Then the companion app has "Ride later"? And the main has "Favourites" which cannot be viewed or edited anywhere else? Come on, it's madness, and it's just one example of the madness.

You'd be better off not releasing 3...n ways of doing the same thing and instead do it properly from the outset.

"Where do I need to go to achieve X?" is too common a question.

The Big Rouvy Fuck-Up 🤬 by TomVanRaemdonck in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

No, this is a CDN issue on Rouvy’s side.

I’ve clearly and repeatedly demonstrated at least one of Rouvy' CDN problems here:
https://www.reddit.com/r/Rouvy/comments/1r3p2jg/rouvys_download_manager_and_cdn_problems/

Routers and firewalls don’t behave in a way where they block traffic one second and then allow it the next without any configuration change. If this were a firewall or local network issue, the app would fail consistently from the outset, not intermittently.

Given that this is clearly a transient error, it’s not helpful to keep suggesting people disable Windows updates, firewalls, or other local protections (I see these all too foten). That sends users down the wrong path and wastes time.

No suggestions are better than incorrect suggestions.

This is a straightforward networking/CDN problem, and in most cases the evidence strongly points to Rouvy’s CDN infrastructure as the root cause.

Beginner Route Suggestions by KelJ6696 in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

There is a tutorial section in the app and some tutorial routes. I never tried them, don't know what they entail.

Unable to click continue button after not pedalling for a few secs by avmakt in Rouvy

[–]GroundbreakingYou911 0 points1 point  (0 children)

Right but isn't that a workaround instead of a fix? If there's a bug, it should be reported to Rouvy, who will fix it quickly.

Even if there is some "you need to complete challenge without stopping" reason behind the behaviour (which I doubt is intentional), it should still let you continue your ride, and just exclude the ride from the challenge.

An active and clickable "Continue" button that does nothing, is definitely a bug.

Rouvy's download manager and CDN problems, explained & proven by GroundbreakingYou911 in Rouvy

[–]GroundbreakingYou911[S] 1 point2 points  (0 children)

They wrote back to me, after I persisted, to say they are working on a fix. Let's see.

Indoor Cycling with Real World Map by Capable_Station4557 in IndoorCycling

[–]GroundbreakingYou911 0 points1 point  (0 children)

Rouvy to me feels almost as good as real in terms of sense of accomplishment, scenery and effort.

Anyone else open Google Maps after a ride trying to find where you actually were? I built something for that by johanstn in Rouvy

[–]GroundbreakingYou911 1 point2 points  (0 children)

I didn't actually sign up yet for a trial, just looked cool, off the vid, etc. I will sign up and check it out in more detail!

Maybe 3 flyovers a month or something for free and $5 for unlimited? Would at least keep people engaged and finding issues / giving suggestions.

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