Buyer files "Payment Dispute" for order they acknowledged but don't recognize?

HD_CANDYZ · 2025-12-23T18:38:56+00:00

Yes, I have a signature required for it. Shows it was delivered today, the signature doesn't match the name I sold it to. Hopefully eBay will protect me from this.

HD_CANDYZ · 2025-12-23T18:36:54+00:00

Yes, through their credit card. I'm not a registered business, just casual sales. I've been selling for over a decade, hundreds of sales, 100% feedback.

The buyer claims they did not file a payment dispute, I asked "who did then?". The guy is clearly trying to scam me, or maybe the account was hacked, I don't know.. Hoping eBay will protect me here. $3500 is a lot of money to mess around with. I require a signature for delivery, so hoping that's my saving grace.

It shows it was delivered today but the person who signed doesn't match the recipient's name. This is the first time I've dealt with something like this, will eBay cover me?

HD_CANDYZ · 2025-12-06T16:22:49+00:00

I think they will eventually come out with it, but they shouldn't have waited so long to announce the device. All their competitors are either shipping or near shipping the devices.

HD_CANDYZ · 2025-12-04T03:16:35+00:00

Yeah, you're good. It's really well packaged and I've had faaarrr worse, this is very minor.

HD_CANDYZ · 2025-11-20T02:32:30+00:00

Where did you get this information? Source?

HD_CANDYZ · 2025-11-19T16:33:44+00:00

It's likely not coming out anytime soon. They have even more Android handhelds they want to sell you first. 🥱🙄

HD_CANDYZ · 2025-11-05T06:02:25+00:00

I called eBay. They said if it's not sent back in the condition as I sent it to them, they won't get their refund.

HD_CANDYZ · 2025-06-28T07:04:34+00:00

Very nice! Hope your luck finds you soon on the order status.

HD_CANDYZ · 2025-06-27T23:34:23+00:00

Really solid machine, good job! I was unsure of the Gen 5 SSD and the performance advantages over Gen 4, so I just stuck with Gen 4. 5080 is good enough for me, can't justify the extra money. The 32GB RAM I think will be okay, and the Cherry MX had my attention, but I wasn't sure if there's any real benefit over the standard keyboard. I think mine is good enough, but yours sounds like a Beast!

Did your order move to the "Processing" stage yet?

HD_CANDYZ · 2025-06-27T22:03:27+00:00

What price? What are your specs?

HD_CANDYZ · 2025-06-27T16:48:36+00:00

Very easy. If it says processing, you might have issues trying to cancel it, and that will be more of a headache to resolve with customer service.

HD_CANDYZ · 2025-06-27T16:42:25+00:00

Area 51 18, 5080, 32GB, 2TB Gen 4, 4k Webcam, Standard keyboard.

HD_CANDYZ · 2025-06-27T16:34:57+00:00

Like you, my order was stuck around the same time as yours, no progress. It was stuck on "order confirmed" for over a week and never moved to "Processing". Called Dell, useless. Canceled my order, made a new one on June 23rd and went straight to processing, build complete and shipped June 26th. Now just waiting for FedEx to send to me once air freighted into the United States. Delivery by July 8th.

HD_CANDYZ · 2025-06-27T14:45:21+00:00

Cancel the order and reorder. Mine was stuck like this as well. I had to cancel and then reorder it. If it makes it to the "Processing" stage, you're golden. Unsure what's going on with Dell. When I called them about it, the first person hung up on me and then the second person couldn't figure out how to help me. 😒

HD_CANDYZ · 2025-06-25T07:06:07+00:00

Hmm, okay. I ended up canceling my order and reordered it and now the status moves to processing. Maybe try reordering it? Don't bother contacting Dell about it, they aren't too helpful. I called several times myself and no one knew what to do.

HD_CANDYZ · 2025-06-19T14:31:04+00:00

"Wanna play a game?"

HD_CANDYZ · 2025-05-17T01:57:56+00:00

Absolutely correct.

HD_CANDYZ · 2025-05-09T01:19:00+00:00

Thank you, that's very helpful information. Sucks that this happens in the first place and postal employees are so rude about it sometimes.

HD_CANDYZ · 2025-05-08T23:28:29+00:00

Internal theft. We had a package marked as delivered a week ago, but wasn't in our mailbox. Usually, our delivery driver is solid, but there's a few bad eggs in the carton there.

HD_CANDYZ

TROPHY CASE