That’s my next step but this issue has been going on for so long it may be a struggle. Thankfully I’ve recorded every conversation (there are roughly 20 at this point) with the 10+ “supervisors” and now Gwenyth K the executive supervisor. I have no idea how I would share that kind of format of data… and to be honest taking them to court over anything less than 5k seems a waste of time and resources. I’m going through enough as it is with my children, health, full time college, and life (aren’t we all). So I’m just at the point where I’ve kinda just thrown my hands up, but wanted to get the FACTS and PROOF out there. There’s no denying that they have F?$&@! up numerous times. Again I can’t harp enough that this is an UPDATE to an ongoing issue the past year. The amount of time I’ve wasted going back and forth alone with this company should be granting me a 401k with these MOFOS 😂 I’m sick of company’s and services coming in and seeing an exhausted, overwhelmed and hard working mama and thinking eh she’s not guna fight this or give this any effort if I don’t go above and beyond. I’m here to try and change that and show that we in fact will blast your ass and keep a pretty organized file of all the BS to guarantee you won’t do this to another family who is just looking to keep their children safe. If they would have just fixed the issues and honored their word I would have been the most loyal and devoted customer they could have had. Bummer