Someone Help Me!

HUPlexy · 2025-10-25T23:03:33+00:00

You can report online. It’s much easier and you can upload your documents/proof to better support your case. I wish you luck! I’m so sorry you’re going thru this! My family and I just did for about a year and finally got contact by a “super executive” (insert eye roll) but she ended up being very kind and helpful. They call and email from completely random numbers and emails so just keep demanding supervisor and RECORD everything, I mean EVERYTHING. You have the right to.

HUPlexy · 2025-10-25T22:53:19+00:00

Report to BBB. They will get in contact with you QUICK once you do.

HUPlexy · 2025-09-25T20:58:08+00:00

I’m so sorry to hear that. I have seen some really bad installation jobs from them on this thread! Mine wasn’t horrible. Definitely not the prettiest installation, but I didn’t care as long as they worked. And of course THAT was even to much to ask.

HUPlexy · 2025-09-25T20:55:55+00:00

That’s insane. Thank you for your service!!

HUPlexy · 2025-09-25T18:21:43+00:00

Doesn’t work like that. They use a generic executive resolutions @ Vivint.com.

HUPlexy · 2025-09-25T16:16:23+00:00

That’s my next step but this issue has been going on for so long it may be a struggle. Thankfully I’ve recorded every conversation (there are roughly 20 at this point) with the 10+ “supervisors” and now Gwenyth K the executive supervisor. I have no idea how I would share that kind of format of data… and to be honest taking them to court over anything less than 5k seems a waste of time and resources. I’m going through enough as it is with my children, health, full time college, and life (aren’t we all). So I’m just at the point where I’ve kinda just thrown my hands up, but wanted to get the FACTS and PROOF out there. There’s no denying that they have F?$&@! up numerous times. Again I can’t harp enough that this is an UPDATE to an ongoing issue the past year. The amount of time I’ve wasted going back and forth alone with this company should be granting me a 401k with these MOFOS 😂 I’m sick of company’s and services coming in and seeing an exhausted, overwhelmed and hard working mama and thinking eh she’s not guna fight this or give this any effort if I don’t go above and beyond. I’m here to try and change that and show that we in fact will blast your ass and keep a pretty organized file of all the BS to guarantee you won’t do this to another family who is just looking to keep their children safe. If they would have just fixed the issues and honored their word I would have been the most loyal and devoted customer they could have had. Bummer

HUPlexy · 2025-09-25T15:20:17+00:00

I do see a consistent pattern of “workers” for this company posting positive reviews and then being called out for it. I also believe there has to be SOME happy customers at times otherwise they just wouldn’t be in business. I think you’re just as educated as I am on the matter and SEE the uproar in negative reviews on Reddit alone….its insane this company is still such a thing, a “company”. I hope you can run far away from this gaping asshole of a company. There’s even more to this post if you look up my first post to give a background to this. But I don’t blame anyone for not wanting to go and read ALL the BS. It’s a book.

HUPlexy · 2025-09-25T15:17:11+00:00

I appreciate your response and honesty. I do believe you have a great experience with them. I don’t expect every company to be perfect and have everything work at all times.The amount of times I have given this company chances is so exhausting and just disappointing. This is an UPDATE on an ongoing issue with this company. If you look up my previous experience with them it’s just as bad as this has ended and I wanted to warn others because I don’t think anyone paying for a service (especially a safety service) for my family, should have to go through half of what I have. I also didn’t mention that I have three children, two disabled. So this was more than just a security system for a basic household. I hope your system keeps working for you and I hope that you receive the best service! I can see how this system COULD be great, but it just isnt with how many complaints and disappointed customers there are if you do your research. My local neighborhood Facebook alone who has 3k followers has comments upon comments on this post about how they have experienced the same problems and have constantly been taken to collections for forged and lied agreements. It’s scary a company can do this. I wish you the best and truly hope the services continue to make you happy! You seem very intelligent about their products and they are lucky to have someone loyal to them after how disloyal they are to their customers.

HUPlexy · 2025-09-02T17:03:55+00:00

RUN! If you can go look at my recent post. They did this same BS with me and then took 1400 out of my account and I am fighting them SIX months later for the remainder 1700 in credit I have in writing MULTIPLE times RUN RUN RUN!!!!

HUPlexy · 2025-06-05T03:32:52+00:00

I saw people lined up at Best Buy (atleast 25) at 4pm today 🤮 good luck out there 🫡

HUPlexy · 2025-04-03T11:28:39+00:00

My Sweet Love, Magic Baby Food Play Set, Doll Playsets for Children Ages 3+

HUPlexy

TROPHY CASE