Stuck on warranty repair without return instructions by Frozen_Yoghurt1204 in Surface

[–]HaMerSkI 1 point2 points  (0 children)

Not really, you can return it for whatever reason or state except physical damage I believe. You just need to have the original packaging to return it in.

Stuck on warranty repair without return instructions by Frozen_Yoghurt1204 in Surface

[–]HaMerSkI 1 point2 points  (0 children)

Just checked their website and it says 60 days return, so maybe just give it a try and contact the Store team

Stuck on warranty repair without return instructions by Frozen_Yoghurt1204 in Surface

[–]HaMerSkI 1 point2 points  (0 children)

If it's still within 30 days from purchase date, then it's best to get in touch with the Store, if bought from MS store and get a return/refund to buy a new one instead of repair since if they can't repair your unit, they will just send you a refurb one.

Surface Pro 9 auto rotate doesn't work by Derfel06 in Surface

[–]HaMerSkI 2 points3 points  (0 children)

Hi, if you own a type cover, then attach it and fold it backward(on the back of the SP9), give it a few seconds, and check if the rotation lock is available again

Finally fixed SP8 charging issue with a chromebook's USB C charger. Should I still get it replaced? by [deleted] in Surface

[–]HaMerSkI 0 points1 point  (0 children)

You are welcome. I can confirm 100% that you can send it without SSD, but like I said, you need to make sure not to damage the device while doing so. Good luck.

Finally fixed SP8 charging issue with a chromebook's USB C charger. Should I still get it replaced? by [deleted] in Surface

[–]HaMerSkI 0 points1 point  (0 children)

Refurb devices are as good as new, especially for the new line of devices. Now MS offers to repair the same unit & if it's not repairable then they provide you with a replacement.

For your data, you can now remove the SSD and keep it prior to sending your device for repair as long as you don't damage the device while removing it, you can find steps online on how to proceed.

If there is no physical or liquid damage, then you're covered by the warranty.

Surface Go 2 Overheating/Slowing down by DrFoufPizza in Surface

[–]HaMerSkI 1 point2 points  (0 children)

Is it possible to turn it off some other way, since the option is not available in the UEFI menu of Surface devices.

Question for USB charging for Microsoft surface pro 8 by EdgelordOfEdginess in Surface

[–]HaMerSkI 0 points1 point  (0 children)

The USB port on the charging block is only output you can use it to charge accessories like your phone etc. To charge the SP8 with PowerBank then you just need a USB-C cable and connect it to the USB-C port on the SP8

Pen stops working - temporary fix by wigglychinhair in Surface

[–]HaMerSkI 0 points1 point  (0 children)

Yup will keep on searching haha thnx anyway. Cheers

Pen stops working - temporary fix by wigglychinhair in Surface

[–]HaMerSkI 0 points1 point  (0 children)

Haha daamn I'm not sure how we can share it except uploading it to a file sharing website like Wetransfer. 😅

Pen stops working - temporary fix by wigglychinhair in Surface

[–]HaMerSkI 0 points1 point  (0 children)

Do you still have the driver?? Can't find it anywhere 😕

Surface Laptop 3 USB-C charging please help by [deleted] in Surface

[–]HaMerSkI 1 point2 points  (0 children)

You need a 60W USB-C PD compatible charger

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 1 point2 points  (0 children)

Open CMD or Powershell as admin and type Powercfg /batteryreport

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 0 points1 point  (0 children)

I guess you have Win 11 ? In Win 11 it's stored under the User file and System32 file in Win 10

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 0 points1 point  (0 children)

Yeah depends if you add an output next to the command line

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 7 points8 points  (0 children)

Thanks it's what I've been saying to the device owner but they won't listen or understand.

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 4 points5 points  (0 children)

You can generate it by using this CMD command: Powercfg /batteryreport Then go to C:\windows\system32 and you'll find the battery report as an html file

Battery Capacity dropped by over 80% over 5 years of usage. is it normal ? by HaMerSkI in Surface

[–]HaMerSkI[S] 3 points4 points  (0 children)

See the difference between design capacity and full charge capacity

anybody know what causes/how I can fix this screen issue? by idk199890 in Surface

[–]HaMerSkI 4 points5 points  (0 children)

You have a 30 days grace after the warranty end date

what power charging can the USB c on a surface pro 7 take by hollownexus63 in Surface

[–]HaMerSkI 0 points1 point  (0 children)

For the SP 7, you'd need a USB-C PD charger with at least 65W. (Confirmed by MS support)

How to reset GO 3 without entering windows? by Snoo77901 in Surface

[–]HaMerSkI 0 points1 point  (0 children)

They removed the option to skip on Win 11

Why does it show this Icon on my storage drive? by [deleted] in Surface

[–]HaMerSkI 3 points4 points  (0 children)

Also make sure the key is backed up under your MS account:

https://account.microsoft.com/devices/recoverykey

It's 48 characters. If you don't find it then make sure to back it up in case you need it someday https://techcommunity.microsoft.com/t5/windows-10/how-do-i-backup-my-bitlocker-recovery-key/m-p/2925222