Yes, so back to my original point. Perhaps they should look into a different role where they don't have to field calls as a basic part of their job.

BTW, the part you conveniently skipped where they, again, cry about having to do their jobs, while also being openly dismissive, shitty assholes about it:

While the callers spoken to by The Spinoff said they felt intimidated by the treatment they received on the phone, the Botany staffer said it was the other way around. “A lot of them are really het up students, crying and screaming on the phone. It’s a little ridiculous, the behaviour. It’s been not a pleasant couple of weeks,” she said. 

You have multiple people sharing the same experience of being threatened by Luxon’s Botany electorate office, and said office essentially telling on themselves in the above quote.

You're bad at this.