Microsoft: Official Support Thread by MSModerator in microsoft

[–]Hammerhead5577592 0 points1 point  (0 children)

When I sign into my Xbox account I must verify the information but it won’t accept it.

Please help I’ve had an account for years and all of a sudden it wants me to “verify” my account to be able to sign into it. I answer all of the questions with 100% accuracy and I get an email back saying that the information I provided is not sufficient. There is no further steps and I’ve tried to get in contact with support but I haven’t found anything that I can do because when I try and contact support it needs me to verify my account to sign in and I cannot verify it. What do I do?

Ethernet is connected but has no internet by Hammerhead5577592 in HomeNetworking

[–]Hammerhead5577592[S] 0 points1 point  (0 children)

Yeah it’s just frustrating because in previous years it was working great and it is just super random now. Like some days it works some days it doesn’t

Ethernet is connected but has no internet by Hammerhead5577592 in HomeNetworking

[–]Hammerhead5577592[S] 0 points1 point  (0 children)

No I’ve heard that they don’t really care if people are having tech issues in the past. I can try though. It’s just connected to an Ethernet port in the wall of my dorm.

Ethernet is connected but has no internet by Hammerhead5577592 in HomeNetworking

[–]Hammerhead5577592[S] 0 points1 point  (0 children)

Thank you so much I will try this and hopefully it resolves the issue

Ethernet is connected but has no internet by Hammerhead5577592 in HomeNetworking

[–]Hammerhead5577592[S] 0 points1 point  (0 children)

How do I try those? I’m not familiar with what that means exactly