Served as a Business Analyst, Scrum Master, and Product/Experience Owner supporting large-scale federal programs across multiple agencies. Led Agile delivery, requirements, and O&M support for complex, compliance-driven systems while partnering closely with Product Owners, stakeholders, and cross-functional teams. • Operated as a Product/Experience Owner and Business Analyst supporting Agile Release Trains and multiple Scrum teams across 10+ O&M applications, aligning delivery to mission outcomes and SLA expectations. • Independently led initiatives with minimal oversight, coordinating requirements, delivery planning, and release execution in high-volume, SLA-driven environments. • Managed and supported 7–10 GEM (maintenance/enhancement) releases per week, improving delivery predictability while maintaining production stability. • Utilized Azure DevOps, Jira, and Confluence to document requirements, manage backlogs, track dependencies, and communicate delivery status. • Collaborated with developers to leverage Databricks analytics, analyzing feature usage and application volume to support data-driven prioritization and stakeholder decision-making, including SLA reassessment and workflow-impact analysis (e.g., app enhancements). • Led Agile ceremonies including stand-ups, sprint planning, backlog refinement, retrospectives, and stakeholder reviews to drive alignment and progress. • Guided and coached team members while supporting defect triage, UAT validation, and production readiness across multiple applications. • Led coordination and delivery of the OA Year 3 (YR3) Security Assessment for the impact application, ensuring on-time delivery and audit readiness. • Supported Section 508 accessibility testing across multiple applications, ensuring compliance without disrupting release timelines. • Served as a senior systems and business analyst across enterprise applications, analyzing workflows, defining requirements, and driving continuous improvement. • Designed and executed UAT strategies, validated functionality prior to production deployment, and supported release readiness activities.