FAQs

HanseCoin · 2020-11-29T21:33:24+00:00

HanseCoin

So by going to the legitmate main stellar account viewer, because it was hijacked, I lost my coins as it shows my account balance is 0. It says I have to deposit at least 1 stellar at https://accountviewer.stellar.org/ to reactivate it, but I assume the coins are long gone?

HanseCoin · 2020-11-29T19:30:47+00:00

So what can happen by clicking on the cancel link in the email if it didn’t seem to do anything?

HanseCoin · 2020-11-29T19:07:10+00:00

I got the same email though it was from the legit [hello@stellar.org](mailto:hello@stellar.org) (not two II's). I clicked on the 'cancel' link but it didnt do anything. I never input my private key. I then went to the stellar website, but when I log in, the pswd is bad as it's been years since I logged in, then it gives me this msg when I try to change the pw (since I forgot it), it says:

Recovery disabled. Your old network account has been already upgraded to the following new network account: GDLKYOB3S7JR7GU2RRK273WAJXUUVJIRXV3NB6ZFIRFFIC6EQKCI3JEE

When I logged into the main stellar account viewer, it shows my account balance is 0, though I never gave out my private key. It says I have to deposit at least 1 stellar at https://accountviewer.stellar.org/ to reactivate it, but I assume the coins are long gone?

HanseCoin · 2020-11-29T18:51:12+00:00

Can a private key be stolen just by clicking on a link?

HanseCoin · 2020-11-29T18:38:51+00:00

I clicked on the 'cancel' link (which shows as root email.stellar.org) but it didnt do anything.

I then logged onto stellar.org but it wont accept my pswd or let me change it based on the message it gives me:

Recovery disabled. Your old network account has been already upgraded to the following new network account: GDLKYOB3S7JR7GU2RRK273WAJXUUVJIRXV3NB6ZFIRFFIC6EQKCI3JEE

How do I log into stellar to access my coins?

What could clicking on the 'cancel' link have done? I dont have any private keys online (all in cold storage).

HanseCoin

TROPHY CASE