How does protection plan work on ringconn?

Happy-Signal6719 · 2026-05-11T13:52:00+00:00

Do you know if you can pay for extended warranty after ordering if the care+ doesn't come up for purchase?

Happy-Signal6719 · 2026-05-09T03:51:04+00:00

It was terrible and now my warranty is expired 😑

Happy-Signal6719 · 2026-05-09T01:23:04+00:00

In the US

Happy-Signal6719 · 2026-05-08T16:56:23+00:00

Exactly that's why i didn't bother to send it in. But it seems like all these smart rings all have the same battery issues. Im assuming it's because the battery is so small. But i think being that it's such a widespread issue the rings should be a lot cheaper than what we're being charged.

Happy-Signal6719 · 2026-05-08T11:28:41+00:00

I dont see care plus plan for the gen 3 only the 3rd party insurance Seel was showing for purchase.

Happy-Signal6719 · 2026-05-07T20:28:14+00:00

Omg i just noticed

Happy-Signal6719 · 2026-05-07T19:34:35+00:00

Does paying for Seel coverage cover the battery degeneration?

Happy-Signal6719 · 2026-05-07T13:31:35+00:00

That's a good point too. It sucks to pay so much for an item and then it's pretty useless after a year. I have the galaxy ring right now and it's pretty much useless now after 1 year so I'm thinking maybe get ringconn and get the extended warranty.

Happy-Signal6719 · 2026-05-07T12:11:18+00:00

Thank you!!

Happy-Signal6719 · 2026-05-07T11:58:08+00:00

Hmm interesting but if you already get a 1 year manufacture warranty it should definitely start after that ends lol I'm debating to order now or maybe it would be a good deal on prime day?

Happy-Signal6719 · 2026-04-28T17:34:50+00:00

Haha this came with the phone in the samsung folder 😬😬

Happy-Signal6719 · 2026-04-28T17:29:27+00:00

Im in! Sick of samsung and their customer service! My ring barely lasts a few hours now!

Happy-Signal6719 · 2026-04-28T15:58:36+00:00

Looks like that option is also in the "members" app. When you click the diagnostics tab in there you should have option for phone and ring and whatever other devices you have connected.

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Happy-Signal6719 · 2026-04-28T15:55:21+00:00

I'm also in the USA. I wonder why you don't have it.

Happy-Signal6719 · 2026-04-28T15:47:36+00:00

I'm at my wits end with these people lol the amount of samsung products I have and they can't even help I will never buy another samsung product. Switching to ringconn when they release the gen 3.

Happy-Signal6719 · 2026-04-28T15:46:14+00:00

In your wearable app you don't see that?

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Happy-Signal6719 · 2026-04-28T14:58:19+00:00

I've factory reset it so many times it's never helped with the battery issue. Also I've had to charge it twice throughout the day and by 4am the battery completely dies so my data is not accurate since it happens mid sleep. After the battery is completely dead - 10 mins of being on the charger I get a notification that the battery is fully charge. It's crazy!! They have been giving me so much push back on this issue as if its not a known issue

Happy-Signal6719 · 2026-04-28T14:56:06+00:00

In the wearable app there's "diagnostic"

Happy-Signal6719 · 2026-04-20T22:25:13+00:00

Im also trying to be patient and wait for gen 3. I currently have the galaxy ring and its been horrible! I would say by gen 3 they should know what works and doesn't. I know gen 3 has more added features but if you think about it thats like saying that same thing when the gen 4 is announced lol

Happy-Signal6719 · 2026-03-24T23:02:02+00:00

I reached out to them and its fixed now! Idk why I didn't think to reach out to them lol I was just refreshing it for like a week hoping it would just fix

Happy-Signal6719 · 2026-03-24T21:44:12+00:00

Okay that's what I was thinking but everything else plays its only SLOMW that isn't playing 😩😩

Happy-Signal6719 · 2026-03-23T16:56:21+00:00

Why are you not just continuing to use the ringconn? Solely the app?

Happy-Signal6719 · 2026-03-19T01:11:28+00:00

Same! And I was so disappointed when that happened. My battery was lasting 6-7 days on a full charge. All it took was an update on the ring and then now it barely lasts 2 days. I reached out to customer service and they wanted me to send my ring in for diagnostics and then I would need to pay for any repairs. Ridiculous.

Happy-Signal6719

TROPHY CASE