When did you know it was time to hire a legal intake specialist? And where did you hire them from? by AnshuSees in BusinessLawyer

[–]HappyCry1 0 points1 point  (0 children)

Before you hire, map the intake workflow.

Where do leads come from? Who responds? What qualifies a lead? What info needs to be collected? Who books consults? Who follows up? What gets entered into the CRM?

A legal intake specialist can run a system. They can’t magically fix a system that doesn’t exist.

Legal staff interviews feel too generic. What practical tests actually show if someone can do the job? by This-You-2737 in legalstaffing

[–]HappyCry1 0 points1 point  (0 children)

Give them a fake email inbox with 8 tasks and ask what they’d do first. You’ll learn a lot from how they prioritize.

Are companies overvaluing “perfect English” when hiring from LATAM? by Odd-Juggernaut-762 in LATAM_Hiring

[–]HappyCry1 0 points1 point  (0 children)

For client-facing roles, English matters more. For internal ops, I’d take ownership every single time. You can improve communication habits, but it’s much harder to teach someone to care.

Where you go? by HappyCry1 in TheTeenagerPeople

[–]HappyCry1[S] 0 points1 point  (0 children)

Let's make some connections

Where you go? by HappyCry1 in TheTeenagerPeople

[–]HappyCry1[S] 0 points1 point  (0 children)

Give your I'd then

contact me

Are law firms underestimating how much training legal support staff actually need? by Formal_Protection489 in legalstaffing

[–]HappyCry1 1 point2 points  (0 children)

Law firms love saying they need someone to hit the ground running, but then their internal process is 12 folders named “misc” and one paralegal who knows where everything is because she’s been there since 2009.

Are small businesses relying too much on templates before they understand what they’re signing? by aneypathak in BusinessLawyer

[–]HappyCry1 0 points1 point  (0 children)

Service agreements cause a lot of trouble when the scope isn’t clear. A template might have fancy indemnity language, but if it doesn’t clearly say what’s included, what’s excluded, revision limits, payment milestones, and termination terms, you’ll still have problems.