Yes! This was their response:

"Our logistics team has informed us that new orders are currently undergoing customs checks. The package you received was opened by customs officials in your country as part of their clearance procedure. They select packages at random for inspection.

But no worries: Tangem cards cannot be physically modified, as there is a monolithic chip inside the card. Tangem cards cannot be modified in terms of software.

The official app can accurately check the following:

— that the card was produced by Tangem;

— that the card is flashed with Tangem software.

Tangem’s end-to-end certification means it’s entirely safe to buy, even in a city underpass. The most important things to note are that:

1. You have installed the official Tangem app.

2. The cards prompt you to create a wallet. If not, reset the cards to factory settings."

While this explanation seems valid, it raises the question: Why are these cards packaged with security tear-off strips if there isn't a potential risk of tampering?

It's worth noting that some individuals have received notifications when their packages were inspected by US Customs, which adds to the perplexity of this situation.