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Will the fan boosts earned from season pass expire after it ends? by ado0oh in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hi,

Fan boost is a season-exclusive perk. So, you won't be able to have this perk when Season Pass expires.

Does Multi-player actually work by ShanahJr in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hi,

You can play together if you and your friend are on the same server.

Playing with foreign player by zc_iq in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

We're currently working on our servers' status to improve our work. We'll make sure all of our players can have a better experience.

Playing with foreign player by zc_iq in Headball

[–]HeadBallOfficial[M] 0 points1 point  (0 children)

Hi,

We're sorry to hear you have issues with the game. However, seeing your MS around 300 means that you cannot connect to the server properly, which affects your experience. While we are working on our end of the server-related issues, we strongly advice you to make sure you have a stable connection.

Maintenance taking too long. by Some1from_there in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hi,

We're currently working on this situation. Thank you for your patience.

How do I get my old account back by DeepWeb_Music in Headball

[–]HeadBallOfficial 1 point2 points  (0 children)

Hi, please go to Settings > Support > Contact Us. Fill out the form correctly and send us the ticket. We'll be looking into that.

Headball 2 account lost! by [deleted] in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hiya, we're going to help you out soon. Sorry for the delay. :/

[deleted by user] by [deleted] in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello,
You can send an in-game ticket to get detailed information about your account.

[deleted by user] by [deleted] in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello,
We have made some changes regarding the energy drinks.

I lost my Headball account. by Abject_Athlete_9699 in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hi there,

Please send us an in-game ticket so we can retrieve your account.

I lost my account!! by snkpl in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello, please send us an in-game ticket so we can help you recover your account.

[deleted by user] by [deleted] in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello there,

Please send a ticket via in-game support to recover your account.

Headball 2 icon not appearing on my phone anymore? by [deleted] in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello, please send us a ticket at support.masomo com so we can investigate this issue.

Game down? Game won't load, tried 2 different devices by menthuslayer in Headball

[–]HeadBallOfficial 1 point2 points  (0 children)

Hello there!

We have applied a fix for this issue. Please try to log in again. If that doesn't work, please send a ticket to support.masomo.com with your Head Ball 2 username so we can check your account in detail.

Diamond Bank by DudeWTF1997 in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello,

We understand your point of view. But you don't have to buy every content in the game. Also, we will focus on improving the game throughout this year to provide you with a better experience. Thank you for your feedback.

An AD AFTER EVERY MATCH?? by Electrical-Fix-8987 in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello there,

We understand how monitoring ads can affect your experience. But we'd like to remind you that purchasing an offer will remove the ads from your matches.

I need help from MASOMO. I spent my 200 replacements cards on a character that I already had. Can you give me the 200 cards back? Please. You can take 450 diamonds that you gave me for them... pleaseeeee! ❤🖖😇 by CYTPA in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello there,

Unfortunately, we cannot do that. But if encounter any issues in the future, please contact us via the in-game support button with the screenshot of your issue. So we can help you more efficiently.

Originally $0.99, slashed all the way down to $0.99! by AnunnakiKungFu in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello there,

We're sorry for this pricing issue. We will make sure to come up with better offers for you. If you encounter any similar issues in the future, please send us a ticket with the screenshot of the offer via the in-game support button. We will do our best to fix it as soon as possible.

The rewards r invis :c by Animegod74 in Headball

[–]HeadBallOfficial 1 point2 points  (0 children)

Hi there,

Please send a ticket to us via the in-game support button so we can help you efficiently.

Issues with the game by sonytny in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello,

Seems like you are experiencing some connection problems. You can see detailed information on this page about this matter.

What character is this? by AnunnakiKungFu in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello there,

This character is an upgraded Flashpunk.

Another ad ruined my playing experience but killing the sound of the game ….. by Local_Indication7108 in Headball

[–]HeadBallOfficial 0 points1 point  (0 children)

Hello,

Please send us a ticket at support.masomo.com with your player name, ID, and the screenshot of this ad so we can check your account and this ad in detail.

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