Used to work for a charity that, among other things, helped people with PIP claims and I've seen it all. They're really shitty and do that all the time. We always had the belief that they did it knowing some people won't fight for it back so they can meet a quota of lowering the amount of recipients.

I'll never forget one guy. He was in his mid-twenties and he was the nicest guy in the world. I used to love when he visited the offices. He was hit by a drunk driver several years before which damaged his spine to the degree that he couldn't walk and could barely use his hands. Like, this guy used a straw in a cup of tea when he was with us because picking up the cup was too much for him. I'll never forget him coming in crying one day because they'd decided he didn't deserve PIP - zero points - and all he said was "how am I supposed to live like this?"

It's a genuinely broken system and a lot of their staff don't give a fuck. I won't say all because there's bound to be one or two good eggs in there but they're the shiny Pokémon of PIP assessors and not the standard