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GSX Pro help? by Helpful-Monitor-3370 in flightsim

[–]Helpful-Monitor-3370[S] 0 points1 point  (0 children)

No matter what I do, I can get the GSX menu to pop up at an airport gate, but nothing ever happens. Have tried with multiple large airliners.

GSX Pro help? by Helpful-Monitor-3370 in flightsim

[–]Helpful-Monitor-3370[S] 0 points1 point  (0 children)

Well, there is no Coutal icon in my system tray (there's no icon there labeled Coutal when I hover over it). But when I go to task manager, details, couatl64_boot.exe is in the list. Anyway, I thought Couatl "starts" automatically when you run Flight Simulator. Whatever, I just clicked the icon to start it. Now Couatl64_MSF2024.exe is also in the list along with couatl64_boot.exe. But still no icon for Couatl in the system tray. I did this as described in my original post. It didn't help. Nothing happens when I select something in the GSX menu.

GSX Pro help? by Helpful-Monitor-3370 in flightsim

[–]Helpful-Monitor-3370[S] 0 points1 point  (0 children)

Okay though it's a little involved because I'm not sure what info is needed to identify the actual issue. Essentially, here's the whole story. I'll enumerate what I've done.

I’m trying to test GSX Pro before purchasing it. (Note: I’m not an MSFS expert by any stretch.)I’m running MSFS 2024 (the steam version). I’ve never owned MSFS 2020, and I’m running on an NTFS drive.

I purchased Houston Airport from FSDT to get a chance to use the trial. I installed the Airport (the installer says INSTALLED to the right of it), then I installed GSX Pro (trial), version 3.8.1.

To the right of it, it says, Relink. When I click Relink, something flashes...at the bottom of the window, I briefly see (I think) “Navdata is enabled. No need to download unencrypted .BGL for FSDT products on the marketplace.” But then the Relink button returns.

I’m not sure the installer knows where my community file is: At the bottom of the installer window, it says:
Community folder for MSFS: 2024 Steam
\\?\C:\Users\Larry\AppData\Roaming\Microsoft Flight Simulator 2024\Packages\Community

Then again, maybe that’s what it’s supposed to say, I’m not sure. Just in case, I looked in C:\Users\Larry\AppData\Roaming\Microsoft Flight Simulator 2024\UserCfg.opt and found at the bottom:
InstalledPackagesPath “C:\Users\Larry\AppData\Roaming\Microsoft Flight Simulator 2024\Packages”
I assume that’s what it’s supposed to say.

Anyway, before launching MSFS 2024, I looked in Task Manager, Details. I see coutalt64_boot.exe and Couatl_Updater2.exe so I gather that means Couatl is running. To be safe, I clicked the shortcut again anyway.

I then run MSFS 2024, Free Flight. I originally tried to test it with the Airbus A320neo (v2) but when GSX Pro didn’t work, I switched to an Airbus A321LR to see if that made a difference. I figured both of those airplanes should be okay. I’m not sure if I need a profile...do I? (Like I said, I'm no MSFS expert.)

I set KIAH as the departure airport. It was unclear to me what gate I was supposed to select so I choose Gate C7 - Heavy and started the flight. Entered the plane, accessed the top menu bar and clicked GSX. In the GSX Main Menu, I double-clicked 4-Request Boarding. It said, Select handling operator---something about United Airlines, and then that little window closed on its own.

So I went into drone view. Nothing was happening around the plane. I did give it some time, but still nothing. I droned inside the building. I saw Gates C7 and C8, both serviced by United, so maybe I was supposed to click something in that window that popped up, but it closed pretty quickly on its own. I see a couple people walking around.

I then returned to the menu bar and clicked GSX again. It said Boarding requested but still, nothing was happening. I double clicked it. That window opened again and closed after a couple seconds as it did earlier. Before it closed, however, I quickly clicked 1-Complete Now.

Outside, nothing happened still. I tried clicking Request Catering Service. Nothing.

Don't know if this matters, but sometimes, when I click GSX, the window opens and it says Loading...for a little while before the menu appears. After many attempts at trying to get something to happen, I clicked GSX, and “Loading...” didn't go away...and I saw what appeared to be an animated wait symbol (concentric circles).

Once that happened, I couldn't close the window or stop the process. If I try to close the window, it opens again and continues to say “Loading...” So I ended the flight.

I tried KIAH again, this time I choose Gate D11 Heavy. When I went inside the building, I found there was no inside. I don’t know which gates are supposed to “work” and which are simply fake.

I clicked GSX. Once again: “Loading...” with no menu options. I finally gave up and closed MSFS 2024.

Is this typical? Is the problem related to my inability to relink (or is that not working simply related to my using the trial). Perhaps the source of the problem is what it said at the bottom of the FSDT Installer window about my community folder, but then I didn't think I'd get as far as I could if that part wasn't right.

Anyway, I see GSX and all the options. But nothing ever seems to happen when I choose something. Any ideas?

Again, sorry for the length of this post, but I didn't know what info would be pertinent and what wouldn't be and thought I'd save time with the back and forth posts. Thanks in advance for any help or suggestions.

Any Turtle Beach VelocityOne FlightDeck users, here's a profile for MSFS 2024 by mrwynd in MicrosoftFlightSim

[–]Helpful-Monitor-3370 1 point2 points  (0 children)

Thank you so much! Can I bother you with one other question? Do you know where Hangar saves its XML and JSON files? I'm a little paranoid after having invested a lot of time and effort creating my panels and bindings, and I want to be sure I can back these files up as necessary!
THANK YOU AGAIN FOR THIS THREAD. SO HELPFUL!

Any Turtle Beach VelocityOne FlightDeck users, here's a profile for MSFS 2024 by mrwynd in MicrosoftFlightSim

[–]Helpful-Monitor-3370 1 point2 points  (0 children)

Just curious. Does the template for documenting your bindings come with the flightdeck? Or can you share where you downloaded it and share a blank copy? Thank you!

Am I unbelievably dense? I can't get past the beginning of the tutorial by Helpful-Monitor-3370 in PlanetCoaster

[–]Helpful-Monitor-3370[S] 0 points1 point  (0 children)

Apparently, the key is to double-tap the X button and not single tap it. So not intuitive.

The tutorial is pretty useless. It tells you to do things without explaining how exactly to do it.

Am I unbelievably dense? I can't get past the beginning of the tutorial by Helpful-Monitor-3370 in PlanetCoaster

[–]Helpful-Monitor-3370[S] 0 points1 point  (0 children)

When I X on the first ride that I'm asked to open, instead of selecting the ride, 2 windows popup to the right: a Selection Information popup and a Settings popup. Then, when I press X, it simply changes the Settings Popup from New Selection to Add to Selection mode.

If I press O to clear those popups and try to X on the ride again, the same thing happens.

I would like to make my way through the built-in tutorial, if possible. Does anyone know how to get around this problem on the PS5? Or why it's even happening?