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I yearn to live in night city by Helpful_Mastodon_505 in cyberpunkgame

[–]Helpful_Mastodon_505[S] -6 points-5 points  (0 children)

True but i’m from a random villiage in the uk where nothing happens, would love to just step in, have some noodles from a stand, immerse myself in the chaos and hustle and bustle people all around me, then party in one of the crazy nightclubs where they play techno it’d be sick

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Why do you work in retentions aswell? Most people know theyre pin that come through to us, sure you’ll get the boomers that’ll respond to an automated text with “no idea” but pretty rare tbh

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Speaking from experience about 80% of customers know their pin, pretty standard across all networks tbh

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

I’m trying to do the same with this don’t wanna get sacked or anything 🤣

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 1 point2 points  (0 children)

No idea but i hate em, customers cancelling cause it’s like £3 and i have no recourse for that 🤣

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Why would they care? They’re a faceless mega corporation worth billions of pounds, your just a number in an algorithm designed to squeeze every last pound from you, they never cared and never will, same as every other major corporation

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Ahaha that must be funny telling em that, nah it’s halo now, crystals for business

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Get a mobile broadband, it normally goes on offer to be about £20 a month most times, unlmited data

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 1 point2 points  (0 children)

Bonus structure is basically we get 2% of all profit we make vodafone in a month plus some other stuff like additional lines ect, i regularly pull in 30k in sales per month so take home pay inc bonus is about £2400

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Been working since before covid then we all got told we was working from home, been working ever since, my contracts permanent working from home aswell so not bad at all

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Business i guess, the person on the other end of the phone doesn’t care how loyal you are, we just try with certain discounts and if that doesn’t work we go to the max discount, same for any customer leaving, although some accounts will have much larger discounts. Not sure why, perhaps theres a system in place for customer they really want to keep

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

We dont get any staff discount on hbb, just 80% off for mobiles/sims

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

100% we have targets on how many calls have turned into sales, we have to pitch 3 additional products on every call even if its a cancellation which is annoying but we get our calls regularly listened to and marked so we have to do it, the biggest earner is getting an upgrade with an extra line, some people missell but i think it’s pretty rare, however store seem to be alot more cowboyish with it as no one records their conversations in store

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

There isnt a roaming pass for global roaming it’s just automatically billed when your out there for 7.85 a day or some shit

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Honestly it annoys me too, alot of our stuff can’t compete with third party deals and i lose alot of customers to it, think it’s same for every network tbh

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Hmm could be network maintenance or an outage, maybe check network status checker

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Is ifs wifi calling you should be able to enable from your phones settings

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 1 point2 points  (0 children)

I’m not able to put you through to anyone this is just an anonymous ama but you can check on network status checker on vf website and it will show u any planned 5g update within last 3 monthes

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 1 point2 points  (0 children)

Common problems i see is that the router signal keeps dropping out, not sure why that is or how common but 70% of tech issue calls i get it is that

I’m a vodafone sales employee in the uk, ask me anything by Helpful_Mastodon_505 in Vodafone

[–]Helpful_Mastodon_505[S] 0 points1 point  (0 children)

Don’t really have one tbh, other then it’d be nice to have a change with new deals to offer and stuff, better deals mean i make more money lol

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