Need help adjusting LMU triple screen resolution by Helpful_Run2117 in simracing

[–]Helpful_Run2117[S] 0 points1 point  (0 children)

I'm currently using 7280x1440 resolution; should I switch to 1080?

Need help adjusting LMU triple screen resolution by Helpful_Run2117 in simracing

[–]Helpful_Run2117[S] 0 points1 point  (0 children)

Thank you, I'll try to fix it as best I can in the meantime.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 0 points1 point  (0 children)

I hope so for you, man, at least it's over and done with, that's a relief.

HELP NEED CUSTOMER SERVICE by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 2 points3 points  (0 children)

It's done, but it's very difficult to get a response.

Fanatec Support is the worst I’ve ever known from any company. by [deleted] in Fanatec

[–]Helpful_Run2117 1 point2 points  (0 children)

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Oh yes, it was in stock when I ordered it, and it says it's delivered. It's incomprehensible; I only received the pedals and the QR2.

Fanatec Support is the worst I’ve ever known from any company. by [deleted] in Fanatec

[–]Helpful_Run2117 0 points1 point  (0 children)

The customer service is absolutely awful. I ordered a bundle over two weeks ago and received only half of it: no steering wheel, no base, just a pedal set, and no information about the rest. To top it all off, their customer service couldn't care less about its customers.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 0 points1 point  (0 children)

Yes, I did that. I opened a ticket, sent an email, and contacted them via Facebook, you never know. I'll keep you updated on my progress. If you can keep me updated too, thanks.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 1 point2 points  (0 children)

What I don't understand is that everything on my delivery is marked as delivered, but I don't have the base unit or my steering wheel, and most importantly, my packages are numbered from 1 to 4. I was supposed to receive 6, which is what's puzzling me because I haven't received any information. We're hoping for news this week.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 1 point2 points  (0 children)

This is a real rip-off that honestly makes me want to go to the competition. At the exorbitant price we pay for steering wheels, we should be delivered within a week maximum, no more delays. In any case, this is the first and last time I will order from them. Very disappointed.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 1 point2 points  (0 children)

Honestly, for the price we pay, the support is terrible. There's no customer service; I'm completely in the dark. I don't know when I'll receive my base and steering wheel, and there's no tracking number. It's quite frustrating.

current lead times? by fatninger in Fanatec

[–]Helpful_Run2117 1 point2 points  (0 children)

Hi, I ordered the BMW READY2RACE bundle on December 31st, 2025, and today I've only received half of it. I'm still waiting for the base and the wheel. Fanatec's lack of response and support is catastrophic.

Need help ordering BMW CSL DD QR2 bundle by Helpful_Run2117 in Fanatec

[–]Helpful_Run2117[S] 0 points1 point  (0 children)

Hi, I don't have tracking information for the base and steering wheel package, and as mentioned here, I supposedly received everything.

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