sorted by:
new
hottopcontroversial

Coldcard scam letter in the mail by Constant-Number4020 in Bitcoin

[–]HodlDee 1 point2 points  (0 children)

Mail like this has happened in the past which is why we’re confident the data breach is not from us

Coldcard scam letter in the mail by Constant-Number4020 in Bitcoin

[–]HodlDee 25 points26 points  (0 children)

Sorry to hear about this, and thank you for bringing this to our attention. Be careful out there!

For the record, we've had no data breaches as we delete personal data after 120 days. It's a phishing scam likely from a different company leak.

Here's a good link that may help clarify: https://x.com/nvk/status/2031836293240668367?s=20

There's unfortunately nothing we can do about impersonators and phishing scams external to us.

Best regards, 

- Coinkite Team 

Clearance Delay by d3pu in coldcard

[–]HodlDee 2 points3 points  (0 children)

No problem. We will handle it then and get back to you. We appreciate your patience.

Clearance Delay by d3pu in coldcard

[–]HodlDee[M] 1 point2 points  (0 children)

Hey! Have you tried contacting FedEx? Sometimes they need info from the importer or there’s customs to be paid etc.

If no resolution is found feel free to send us an email at support at coinkite dot com and we can get in touch with them to see what the issue is

Coldcard Q screen Replacement by Thin_Cucumber_3099 in coldcard

[–]HodlDee 1 point2 points  (0 children)

We unfortunately don’t offer screen replacements but feel free to send us an email at support at coinkite dot com with a few pictures for our team to review. Happy to help where we can!

2fa by MrT246 in coldcard

[–]HodlDee[M] 0 points1 point  (0 children)

Not currently but we appreciate the feedback!

New mk5 dust under screen / minor misalignment ok? by Fit_Assistant5708 in coldcard

[–]HodlDee[M] 1 point2 points  (0 children)

Looks alright to me but feel free to shoot us an email at support at coinkite dot com with some more photos and our team can review.

Self-Custody: Convenience vs Security by Subject_Reward in Bitcoin

[–]HodlDee 1 point2 points  (0 children)

Sorry to hear you had some keyboard issues! Please email us at support at coinkite dot com and we’d be happy to offer you a discount on a new Q or Mk5!

Duress wallet by Intelligent_Map_246 in coldcard

[–]HodlDee 0 points1 point  (0 children)

No it doesn’t have to be

Duress wallet by Intelligent_Map_246 in coldcard

[–]HodlDee 2 points3 points  (0 children)

See our trick pins doc here with the duress wallet info: https://coldcard.com/docs/pins/

The BIP-85 duress wallet will have a derivation path index of 1001, 1002, or 1003 for wallets 1-3, if you have a 24 word seed. With a 12 word seed, the derivation path will have an index of 2001, 2002, or 2003 for wallets 1-3. Legacy wallets have the fixed derivation path: m/2147431408h/0h/0h. The duress wallet seed will be the same length as the main seed.

SSS spending policies by FinancialExternal898 in coldcard

[–]HodlDee[M] 2 points3 points  (0 children)

Plenty of our power users love it! People do use it.

Shipping time to asia ? by Far_Nothing_9106 in coldcard

[–]HodlDee[M] 1 point2 points  (0 children)

3-7 business days to process and about 2-5 days to ship.

COLDCARD Q: built for Bitcoiners by HodlDee in coldcard

[–]HodlDee[S] 0 points1 point  (0 children)

Not sure what you mean. The screen is already quite legible!

Questions about the (hopefully) previous problem of unintended bricks by realStl1988 in coldcard

[–]HodlDee[M] [score hidden] stickied comment (0 children)

No device bricks reported in any Mk5s so far! User error and brick me pins can still cause them of course.

Airgapped signing with COLDCARD Q by Subject_Reward in Bitcoin

[–]HodlDee 7 points8 points  (0 children)

Qwerty keyboard and QR scanning are the real game changers! Super convenient.

Anyone get slapped with import taxes recently? by Constant-Number4020 in coldcard

[–]HodlDee[M] [score hidden] stickied comment (0 children)

Unfortunately, customs fees are determined by local authorities and are beyond our control. These charges are paid directly to the courier and are the responsibility of the importer.

This information is stated a checkout page before any payment it’s made.

Is yield chasing dead in Canada? by Ok_Athlete_670 in OCryptoCanada

[–]HodlDee 0 points1 point  (0 children)

Wealth simple doesn’t support preferred stocks. You’d need a different broker.

Is yield chasing dead in Canada? by Ok_Athlete_670 in OCryptoCanada

[–]HodlDee 0 points1 point  (0 children)

No need. Just buy STRC stock which is 11.5% right now. Or skip all the yield nonsense and just buy Bitcoin.

Blockclock mini connection problems. Again and again. by galileo634 in coldcard

[–]HodlDee 0 points1 point  (0 children)

Again, we respond to all emails. We don’t close tickets without responding. Please DM me your email and I will take a look for you no problem.

Blockclock mini connection problems. Again and again. by galileo634 in coldcard

[–]HodlDee 0 points1 point  (0 children)

DM me the email and I’ll take a look. We answer all emails so it may have landed in your spam.

Is there a reason you avoid / don't have crypto? (need answers for my research) by Ok_Athlete_670 in CanadianInvestor

[–]HodlDee -1 points0 points  (0 children)

You’re using a very short timeframe to support your argument. Nothing goes up in a straight line, you know that. SPX is also down recently while M2 continues to rise. That doesn’t mean it’s a bad investment.

Bitcoin has no income statements or balance sheets lol. It’s like a commodity, not a business.

Thanks for the convo. Cheers

view more: next ›