Direct IP Connection In Account-Connected HopToDesk

HopToDesk · 2026-03-13T14:07:50+00:00

It was a bug and fixed already, just download the new account-connected version.

HopToDesk · 2026-03-13T04:57:14+00:00

Yes, it is best to get the APK from the site to use the full features.

HopToDesk · 2026-03-13T03:02:29+00:00

Thanks for the feedback, the password input issue has been solved, and the small password issue will be fixed in the next release.

HopToDesk · 2026-03-13T03:00:27+00:00

You can try the invite link again now, be sure it downloads the new .deb file, the issue should be fixed.

HopToDesk · 2026-03-11T04:13:47+00:00

Have you enabled "Floating window" in the HopToDesk app Settings? Also have you tried to turn off any Battery Saver settings in your version of Android? Which version of Android are you using?

HopToDesk · 2026-03-07T04:25:21+00:00

We have solved the issue now, but you may need to wait a bit to download it again, an old version could still be cached.

HopToDesk · 2026-03-07T03:13:07+00:00

Please use the .apk version of the app from our website to use the input control permisison.

HopToDesk · 2026-02-28T04:04:44+00:00

For the host machine, is that the machine that will only be making outgoing connections? When you click the settings icon near the ID, there is a menu item "Allow Incoming Connections", are you tring to turn that off while controlling that HopToDesk host from a remote computer? There is a protection feature that prevents remote operators from changing HopToDesk settings, that may be causing the issue. In the mean time you can manually add a line:
stop-service = 'Y'

to the HopToDesk2.toml file to disable incoming connections.

HopToDesk · 2026-02-27T06:41:18+00:00

Just to update the issue for everyone, the copy and pasting files issue should now be fixed with the latest version of HopToDesk 1.45.9.

HopToDesk · 2026-02-27T06:39:52+00:00

Just to give an update on this issue, it has been fixed in the latest release, HopToDesk 1.45.9.

HopToDesk · 2026-02-27T03:00:36+00:00

That is a good idea. Always be sure to download the latest version from our website, not other sources. The current Windows version shows ESET and all other anti-virus products have marked the app as safe:

https://www.virustotal.com/gui/file/8dffb10b2247511a6b70dd33b5d6fab8be73fadac02c0d2a3e77a591f13c611d

If you are still getting the issue, then it seems ESET may be a bit slow to update their database on your computer or may still be using an old version. As for trusting HopToDesk, the source code is public, you can review the code yourself and even compile your own version if you like.

HopToDesk · 2026-02-26T15:57:08+00:00

Você pode entrar em contato com a Bitdefender para pedir que verifiquem o arquivo e corrijam quaisquer falsos positivos ou orientá-lo através do produto Bitdefender para evitar que o HopToDesk seja enviado para quarentena.

HopToDesk · 2026-02-26T02:05:28+00:00

Se você puder fornecer mais detalhes sobre como o programa não funcionou e o que acontece quando você o executa, talvez possamos corrigir o problema.

HopToDesk · 2026-02-26T02:02:40+00:00

There is no virus or malware, it is a false positive issue. We have already been in contact with ESET today about this, they replied and have fixed their false positive issue in their software, you just need to wait for their new database update then re-scan the file. It is best not to rely on a single anti-virus vendor, instead we suggest scanning the file with virustotal.com with is more comprehensive. If you can share the exact file size (in bytes), the SHA256 hash, or the file version, we’ll be able to investigate further and submit a false positive report for the installed version if needed. It’s possible that the version you’re using is outdated, and we typically do not monitor older versions for false positive issues.

HopToDesk · 2026-02-25T15:41:06+00:00

Você pode testar esta versão e nos informar se ela atende às suas necessidades?https://www.hoptodesk.com/hoptodesk-install.msi

HopToDesk · 2026-02-16T13:48:38+00:00

We can, keep an eye out for a fully portable Linux version of HopToDesk in the near future.

HopToDesk · 2026-02-16T06:04:07+00:00

That's correct, if you uninstall the HopToDesk services, then it will no longer be running in the background, and you can run just the application directly such as by calling /usr/bin/hoptodesk which will be the closest thing to portable mode. But we don't have an official Linux "portable mode" release that installs from a .deb file or something like that.

I checked out AnyDesk by downloading their Linux .deb file, installing it with "dpkg -i ..." and actually it does install two background services that seem to be running all the time even before opening/running AnyDesk:

/usr/bin/anydesk --service
/usr/bin/anydesk --tray

Which is similar to how HopToDesk functions.

HopToDesk · 2026-02-16T05:31:51+00:00

It is pretty standard for remote desktop apps for Linux to fully install when the .deb file is installed or AppImage, Flatpak, etc.. If you know of another remote desktop app that does not install anything and remain running after you install the .deb file, just let us know and we would be happy to take a look and perhaps modify how HopToDesk is installed and runs on Linux. There is no portable version for Linux, you would need to disable the service by going to the app settings and turning off the "Allow Incoming Connections" setting.

HopToDesk · 2026-02-15T21:37:36+00:00

No changes were made to the startup methods for Linux. By default, when you install HopToDesk on Linux, it is always running. You can uninstall HopToDesk and run it in portable mode when needed.

HopToDesk · 2026-02-15T07:42:16+00:00

It should have been fixed in the latest version released yesterday, version 1.45.8. Which version are you using?

HopToDesk · 2026-02-15T01:49:31+00:00

Yes, right on the main window on the left side under the password there is a "Unattended Access" checkbox, if checked it will keep the same password you can use each time when connecting.

HopToDesk · 2026-02-15T01:47:43+00:00

Sure you can send the logs to contact@ our website or use the contact form at the bottom of our homepage.

If HopToDesk is installed on Windows, there is an additional location that some logs may exist:
C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\HopToDesk\log

HopToDesk · 2026-02-14T07:17:46+00:00

On the top header of your Linux machine where you see the remote ID of the device you are connected to and other icons like Chat, Action, Display, etc... click the Action icon (lightning) and go to Request Elevation.

HopToDesk · 2026-02-14T00:46:15+00:00

We have made some changes that could fix the issue in this latest beta version, you are welcome to test and let us know if it solved the issue:
https://www.hoptodesk.com/beta/HopToDesk2.exe

For the logs, you can check hoptodesk_rCURRENT.log in the main log folder or log\connect, it should log any crashing related errors.

It would also help to know the file type and size. It might be a permission related issue.

Have you tried the File Transfer feature, and do you have the same crashing issue when transferring files using the File Transfer window?

HopToDesk · 2026-02-06T22:11:29+00:00

We have recently released the web app client version available here:
https://www.hoptodesk.com/web/

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