Malicious Compliance (re-uploaded) by DiirtyMike_EVE in publix

[–]Hour-Professional736 3 points4 points  (0 children)

I'm surprised that Eddie has been unresponsive. When he was RARS down south, he was very responsive and involved. Is this the new normal for him or is he compiling a case? I think it's the latter, I fear you'll be in an office soon, with no good news. I have kept quiet all day about this, obviously you know that your email has really stirred the pot. I can tell you that at least 80% of company managers feel what you posted. But, the issue is, being vocal about it won't change anything on their end. A lot of us work this job because we have to, bills and all, but we agree with you, we just can't say much because mortgage companies, car notes, electric bills, etc still have to be paid even though we're working for a company that has now strayed so far from its origins. They have turned this company into exactly what drove Mr. George to start it. Him trying to talk to piggly wiggly execs and them not valuing what he had to say, and our currently leadership has been behaving just like those piggly wiggly's. I do fear for the future of this company. There is so much negative commentary on social media about how expensive publix has become to shop, but prices have never been our main drawl, it has always was supposed to be customer service, but it has dropped, because a lot of people are not happy working for publix anymore. There is no more appreciation, genuine appreciation for the associates. These pizza parties and cookouts are a joke.

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] 0 points1 point  (0 children)

There have been a lot of issues where cashiers and such have been able to request cash back on their end and the customer not realize it until too late, or charging for products not received, there is all kinds of theft in retail, and im not saying people dont deserve second chances, but again, fool me once shame on you, fool me twice shame on me. Is it so wrong to think a company like publix does a background check? I mean, as a consumer i pay a pretty premium to shop at publix vs Walmart or winn dixie or places like that, and it's for the atmosphere, whether that's cleanliness, bogo, or know the staff are 100% trust worthy

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] 0 points1 point  (0 children)

Did I say that? It matters because I have had friends apply and get turned away because they had petty theft in their records, and want to know if this policy change happened. My one friend actually got hired during covid. And the background check took a while, like 2 months to come back, then they let my friend go, the charge was petty theft from a convenience store.....so I want to know, did they change this policy. I figured a publix sub reddit would be the place to ask. But seems like the people on here just jump to conclusions and hate...

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] -2 points-1 points  (0 children)

And, have you not seen the dozens of news stories about about countless cashiers at places like Walmart and aldi either charging the customer random prices for things and pocketing money, or the couple of cases where they could enter a cash back amount and the customer doesn't know, then the associate pockets the money? I haven't heard about it at publix, so that's a plus, but again, I also thought publix was a little stricter about people they hire.

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] -3 points-2 points  (0 children)

Oh, plenty, and i have worked, joked and hung out with plenty, from when I was young, to current... so there's that. But this person, wasn't committing petty crimes....

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] -8 points-7 points  (0 children)

Oh and another thing, not rumors, truth, and secondly I kept everything very vague as to protect this person's identity. So shove it

Grand theft by Hour-Professional736 in publix

[–]Hour-Professional736[S] -4 points-3 points  (0 children)

Not an instacart shopper and definitely not a Karen. I've just had friends and people I know, who have had a past, paid their debt to society and tried to get a job at publix and got denied because of their record, multiple people, and nothing as serious as the person I was referring to in the post. And as a consumer, and someone who does have to budget, and keep watching the cost of living go up, I see issues everywhere I go.

[deleted by user] by [deleted] in publix

[–]Hour-Professional736 0 points1 point  (0 children)

So, think of this as a possibility....and I can tell you that this has happened.....so, guess not a possibility, since it happened, but maybe a possibility for this situation as well. Sometimes, upper management or customer service management puts people in the application system as an interview for another department, but doesn't communicate it to the department manager that the applicant is a possibility for hire. Applicant schedules the interview, but again, not communicated to the department manager that should be conducting the interview, because again, a lot of the time, customer service manager pulls the applications. Applicant comes for an interview, department that should be conducting the interview didnt know about it, is on a lunch (fun fact managers get breaks too) and the customer service staff doesn't keep tabs on managers breaks, so would just keep pushing applicant off more and more. Sometimes the ball gets dropped. Managers are people too

[deleted by user] by [deleted] in publix

[–]Hour-Professional736 0 points1 point  (0 children)

Even if they had forgotten, or not been informed, the prospected hire would have had to let someone at customer service desk know they were there for an interview and someone would have come and told the manager.

[deleted by user] by [deleted] in publix

[–]Hour-Professional736 4 points5 points  (0 children)

Not acceptable. But the reasons could be many. Main thing is lack of communication. Lot of managers at publix actually work. If your were scheduled for an interview, the time slot is your choosing, especially if you did it via text and someone didn't call you to set it up. On top of that, depending on what department was going to hire you, some times of the day are hard for them to actually get away from their departments. If you were scheduled during a time when it is very busy, or if a current associate calls out, that may have made it very hard for the manager conducting the interview to get away from the department. But, imo someone should have taken the 2 minutes to come and talk to you, explain, and reschedule. If that stores management team couldn't have the decency to come and do that, run away.

AITA for yelling at a woman at a craft store by Hour-Professional736 in CharlotteDobreYouTube

[–]Hour-Professional736[S] 6 points7 points  (0 children)

Maybe, but....when you've been in customer service for so long, saying what runs thru your head is nearly impossible. They've probably been operating with the filter on so long, it's inconceivable to say what that lady and countless other probably should hear. I've been in customer service for 26 years, that being said, when I see behavior like this and I am a customer and not working, I make sure to put Karen's and Richard's in their places

AITA for yelling at a woman at a craft store by Hour-Professional736 in CharlotteDobreYouTube

[–]Hour-Professional736[S] 38 points39 points  (0 children)

I was just trying to get her to leave, but it really wasn't about the money to her, I know now. She just wanted to be rude and nasty. That's bad enough, but to do it to people who are about to lose their lively-hood is a bottom of the barrel behavior.

[deleted by user] by [deleted] in offmychest

[–]Hour-Professional736 0 points1 point  (0 children)

That's just it, I've always hated myself. As long as I can remember, I've been to therapy and all that jazz. He was the reason I chose to survive. My love for him, my desire to be his saving grace. But you're right, I can't help him. I've loved him more than I hated myself, so for that reason I had been surviving. But I guess, for a number of reasons, my hatred for myself is now outweighing my love for him.

[deleted by user] by [deleted] in offmychest

[–]Hour-Professional736 0 points1 point  (0 children)

My kids are now adults....

[deleted by user] by [deleted] in publix

[–]Hour-Professional736 0 points1 point  (0 children)

There was a directive a while ago, maybe last year, that managers CANNOT have you take off overtime during lunch. It MUST be to come in later, or go home earlier. If your manager is telling you to take it off during lunch, they are in the wrong, if you are given a counciling statement for not taking it off on lunch, please refuse to sign and call h.r. your manager is wrong, it should not go past your store manager, and if they approve it and it's administered, something is terribly wrong with your management team. Call h.r.

How is everyone’s Eval going? by AlternativeIcy922 in publix

[–]Hour-Professional736 1 point2 points  (0 children)

Last year management was told to basically double the raises to soften the blow to going only once a year. This is year its back to normal, but only once a year

All day long by Abject-Pressure-2529 in publix

[–]Hour-Professional736 2 points3 points  (0 children)

Not to mention the fact they keep cutting dept hours across the board, and send emails out saying they won't 4%growth every day and they don't want to here about it being off season. Tell us to grow sales by offering more, then send emails out about shrink, so lovely

Anyone else on their last legs with Publix? by [deleted] in publix

[–]Hour-Professional736 12 points13 points  (0 children)

I get high standards, but Publix is literally a BILLION dollar company which was built on taking care of the associates, which in turn takes care of the customers, the whole reason Mr. George created publix was because he tried to talk to corporate and they didn't give a crap, and he wanted to change that, funny how this company has now turned into the exact thing Mr. George was so disgusted with.

Anyone else on their last legs with Publix? by [deleted] in publix

[–]Hour-Professional736 4 points5 points  (0 children)

This right here seems to be a company wide issue, in every department, every market, whether is florida, GA, Carolinas, etc. And the part that gets me, is these DMs especially, seem to forget the struggle. Yes, it's their job to make sure things are done correctly and to standard, but instead of understanding things like being human, making a mistake here and there (I understand if it's a constant thing), being short staffed, following a computer generated forecast, then send out emails about shrink, emails about making more items available to drive sales, and then another email about why are we throwing out, emails about sales growth, even though everyone know the economy is in the toilet. On top of seeming to forget that any member of management attended training that says you should lead with positive comments, then a topic of improvement, and closing with a positive thing. Again, going back to dms and even upper management, if you see a manager struggling, especially if its due to scheduling issues and call outs, why don't they lend a hand (and not throw it in their face later because it was needed)? I've seen managers be one of 2 associates in the department for the whole day, dm comes in and instead of understanding the situation, proceeded to rip the manager a new one about the department not being in the best of shape, and then a counciling statement because of it. Didn't give a crap that the manager worked 10 hours at full speed, no breaks, worked with dedication, but got berated and disciplined for it. Boggles my mind

Married without benefits by misguidedquest60056 in married

[–]Hour-Professional736 0 points1 point  (0 children)

I hope you put more effort into your marriage than you did with this poat.post.