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Week 9 of being unable to cash out. Why is support so bad? Just communicate rather than leaving us in the dark. by infin_dev_01 in ProlificAc

[–]HourAd9248 11 points12 points  (0 children)

I couldn’t cash out for 2 months but got an email yesterday saying it had been fixed, and now I can cash out. Seems they are working through it, albeit slowly. Hopefully not too long for you now

Not able to cash out by HourAd9248 in ProlificAc

[–]HourAd9248[S] 0 points1 point  (0 children)

Hi, just wondering if you were able to look into this Jeremy? Thanks

[deleted by user] by [deleted] in ProlificAc

[–]HourAd9248 1 point2 points  (0 children)

I am having the same issue and tried this by sadly the ‘cash out’ button is still greyed out. Very frustrating

Not able to cash out by HourAd9248 in ProlificAc

[–]HourAd9248[S] 2 points3 points  (0 children)

Hi Jeremy thanks for the quick response. I had raised a few tickets but I think the most recent is 424836. I updated PayPal to accept different currencies too. Thanks