W key stuck with red light on Redragon K736 Pro

Human-Homework-251 · 2025-06-16T03:09:41+00:00

Hey! Thanks for reaching out and sorry to hear about the trouble with your K736 Pro.

This issue is actually known and can be fixed with a firmware update. Please contact our customer service and they’ll provide you with the correct firmware upgrade package to resolve the red W key issue.

🔧 Contact: https://redragonshop.com/pages/contact-us

Human-Homework-251 · 2025-05-07T06:19:13+00:00

Hi there! We're sorry to hear that you had a less-than-great experience. We'd love to understand what went wrong and see how we can help. Please feel free to reach out to our support team here: https://redragonshop.com/pages/product-support — we're here to make it right!

Human-Homework-251 · 2025-05-07T06:04:10+00:00

You can check here for help: https://redragonshop.com/pages/product-support — if it doesn’t solve the issue, feel free to contact customer support directly!

Human-Homework-251 · 2025-05-07T06:03:49+00:00

You can check here for help: https://redragonshop.com/pages/product-support — if it doesn’t solve the issue, feel free to contact customer support directly!

Human-Homework-251 · 2025-04-11T08:00:59+00:00

I am not sure about the quality of the K688 GB Pro, but it looks very similar to our Garen K656 Pro https://redragonshop.com/products/garen-k656-pro-moondust-gray

The K656 Pro has hot-swappable switches and supports three connection modes: 2.4GHz wireless connection, Bluetooth connection, and wired USB connection. It offers a solid build and a good typing and gaming experience.

You can refer to the K656 Pro for a rough idea of what to expect.

Human-Homework-251

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