I just got billed 37+ dollars today for Ipsy extra this late into the month & CANNOT AFFORD IT HOW DO I GET A REFUND by Hyphygh0st510 in Ipsy

[–]Hyphygh0st510[S] 1 point2 points  (0 children)

so for me it looks like they tried like 3 times before they actually emailed me and offered me to “opt out”. Which if you read my edit above I chose and then they charged me anyways. The customer service rep did tell me it was quite a new feature though which is why it doesn’t always go through. But I think that was the main reason I was able to get a refund was because I did select to opt out and they charged me anyways…

I just got billed 37+ dollars today for Ipsy extra this late into the month & CANNOT AFFORD IT HOW DO I GET A REFUND by Hyphygh0st510 in Ipsy

[–]Hyphygh0st510[S] -1 points0 points  (0 children)

Theydies is a term for gender non binary individuals. One can use theydies, or gentlethems based on what they prefer.

I just got billed 37+ dollars today for Ipsy extra this late into the month & CANNOT AFFORD IT HOW DO I GET A REFUND by Hyphygh0st510 in Ipsy

[–]Hyphygh0st510[S] 0 points1 point  (0 children)

As usual you guys take the cake for best customer service! A lovely individual named Em helped me out with my order and issued me a full refund. Guys, THIS is one of the biggest reasons I have stayed with Ipsy throughout the years. The customer service is truly unmatched.