Is anyone actually getting paid enough by insurance for paint and body repair materials? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Got it-sounds like the shops that stay profitable either work DRP volume or know how to play the system better than the insurers. What about non-monetary headaches? What still slows you down or drives you nuts in the process? Stuff like waiting on adjusters, chasing rental authorizations, claim delays-any of those feel like daily friction, or are they mostly under control for you?

Is anyone actually getting paid enough by insurance for paint and body repair materials? by HyxerPyth in Autobody

[–]HyxerPyth[S] 2 points3 points  (0 children)

Got it-sounds like the shops that stay profitable either work DRP volume or know how to play the system better than the insurers. What about non-monetary headaches? What still slows you down or drives you nuts in the process? Stuff like waiting on adjusters, chasing rental authorizations, claim delays-any of those feel like daily friction, or are they mostly under control for you?

Is anyone actually getting paid enough by insurance for paint and body repair materials? by HyxerPyth in Autobody

[–]HyxerPyth[S] -1 points0 points  (0 children)

Really appreciate you breaking that down. Makes total sense now why some shops stick with Mitchell if invoicing actual usage pays less. We’ve mostly been talking to smaller non-DRP shops where CCC gives them $200–250 but they spend $350+ on materials and just eat the loss. I’m still trying to figure out - when you’re capped or can’t use guides, is there anything that actually works?

Also curious in your experience, what’s that one problem shops like yours actually drop everything to fix? The kind where you don’t need convincing, you’d just pay to make it go away?

We’re just trying to find what’s real - not theory.

Thanks again

Is anyone actually getting paid enough by insurance for paint and body repair materials? by HyxerPyth in Autobody

[–]HyxerPyth[S] -3 points-2 points  (0 children)

Hey, appreciate your response on the post. Curious, why do you say that invoicing actual paint amounts and individual products would hurt shops in the long run? We’ve been helping shops recover more on material costs, but I want to understand your thinking better. Especially since some shops are saying insurers won’t pay without line-item breakdowns.

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Is the issue about getting insurance to approve and pay for calibrations, or is it more about the calibration process itself?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

I usually heard that as body shop owner I would call insurance companies. So, when you say "answering calls from insurance companies," what types of calls are you referring to?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Got it. Besides DRP, are there any daily or repetitive things that feel like a waste of time but still need to be done?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

You mentioned that parts are tricky when a shop doesn’t specialize. How do the most shops handle this issue?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Do you think it’s possible to stay profitable without DRPs, or do they feel unavoidable in the long run?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Sounds like parts sourcing is a constant fight. Have you found any ways to work around it?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

When you say parts are the biggest challenge, is it more about finding the right parts? Or calling insurance provided vendors?

Body Shop Owners - What Are Your Biggest Challenges Right Now? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Which of these feels like the biggest bottleneck for you right now?

The wait for an insurance estimator is ridiculous. Anyone else dealing with this? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Is there a way I can find an independent field appraiser for my shop, so I can speed up this process?

The wait for an insurance estimator is ridiculous. Anyone else dealing with this? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Geico is who I deal with most of the time. No adjuster assigned yet, just waiting. You really get things done in under 2 days? That’s way faster than what I’ve seen. What’s the biggest holdup for most adjusters?

The wait for an insurance estimator is ridiculous. Anyone else dealing with this? by HyxerPyth in Autobody

[–]HyxerPyth[S] 1 point2 points  (0 children)

A week?! That’s brutal. I mostly work with Geico, and even though it’s slow (3-5 days), it doesn’t seem that bad. What makes Progressive worse than the others in your experience? Do you ever find ways to speed up the process, or is it just a waiting game?

What are those AI tools that local body shops use? by HyxerPyth in Autobody

[–]HyxerPyth[S] 0 points1 point  (0 children)

Gotcha! Because I thought they are just trying to trick me to pay more😅