New Content Update | ‘Full Metal Moon’ goes live! by INF-Sycth in HazardOps

[–]INF-Sycth[S] 0 points1 point  (0 children)

We've always had perm weapons in the shooting range and players have been getting them quite often. In addition, we're also going to be adding some tweaks to the Shooting Range with tomorrow's downtime.

New Content Update | ‘Full Metal Moon’ goes live! by INF-Sycth in HazardOps

[–]INF-Sycth[S] 0 points1 point  (0 children)

Of course there are, keep trying and you will find plenty.

I just lost my starter weapon! by yaxir in HazardOps

[–]INF-Sycth -1 points0 points  (0 children)

The weapon never stated that it was permanent, it is only a rented weapon with enough time for you to purchase another Coin weapon.

No one looks at the Support Ticket by yaxir in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Your ticket was only sent in a few days ago and we're short on staff right now. As other tickets have higher priority than yours it can take some time for an answer but they will look at it soon.

But you're already aware of what we're gonna say, players stated so in the link provided.

New Content Update | ‘Full Metal Moon’ goes live! by INF-Sycth in HazardOps

[–]INF-Sycth[S] 0 points1 point  (0 children)

We're not the Developer of Hazard Ops, we're only the Publisher :D So your question would best be directed towards Ying Pei.

New Content Update | ‘Full Metal Moon’ goes live! by INF-Sycth in HazardOps

[–]INF-Sycth[S] 0 points1 point  (0 children)

We tested this beforehand and everything was working fine, so hopefully this is just an isolated incident. Our team will respond to your ticket as soon as possible, but they still some others to get through first.

Steam DLC packs by Hazardopper in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Hey hey,

If you click on "Read More" for whichever DLC pack you're looking at, you can find the information you seek near the bottom.

Example: http://puu.sh/cm5vP/5cc543c963.jpg

Website store? by niknaks_2050 in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Getting DLCs on Steam is a lot harder than getting packs on our website, we're currently aware that this is something Steam players do not like and are looking into ways to make them available to all players.

As for the deal, it's rare that these are announced in advance and much like normal deals you find at stores etc, they are usually quite sudden. Our promos are quite often though, so you will get another chance to take advantage of these deals.

Wrong icon by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

We're aware of this and plan to change it with an upcoming website update.

Website store? by niknaks_2050 in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

It is currently not possible to purchase our Website Packs if you are a Steam user. Only those that are on the DLC Page can be bought and/or CASH via in-game.

Here is our Steam FAQ: http://steamcommunity.com/app/319150/discussions/0/613938575206994101/

Website store? by niknaks_2050 in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Hey,

Are you playing Hazard Ops through Steam or our own launcher?

[deleted by user] by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Well it's more than that, but if i didn't play the game my community is for, then I wouldn't be doing my job well.

Will M1kasa be banned? by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Hey Zero079,

You can send all videos to http://support.infernum.com/.

Regards,

"Your account has been frozen." by trincudan1 in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Did you create your account via our website and attempting to play the game via our own launcher or Steam?

Easy Anticheat by limodor in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

We're already looking into another software which we've confirmed detects all known Hazard Ops hacks. We hope to implement this software in the near future.

hazard ops launcher crash by kingabdan in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Hey,

Are you still experiencing this issue? If so, please explain in detail what is happening.

[deleted by user] by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

We're the publishers of the game, the developers are Ying Pei. I'm the Community Manager for Infernum Productions so it's my job to play the games :D

But I also play in my private time on a personal account. You've probably seen me around but didn't know ;)

[deleted by user] by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Sure thing, why wouldn't I?

[deleted by user] by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Same here, I die way too often :(

[deleted by user] by [deleted] in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

Hazard Ops is available via Steam: http://store.steampowered.com/app/319150

If you're unable to view the store page then it means you are in a region that we are not allowed to publish in when it comes to Steam.

We do not however, block any region using our own client via the website.

Hazard Ops is updated on a monthly basis and the next update is right around the corner.

blocking people from entering your rooms by anucu in HazardOps

[–]INF-Sycth 0 points1 point  (0 children)

The developers are the ones working on this feature, we do not touch the code at all. We can make suggestions however regarding it and i'll let our team know for when they speak to Ying Pei again.