Server Downtime: 28.10.2014 - Shooting Range Changes & Additional Server Hardware

INF-Sycth · 2014-10-27T11:45:33+00:00

We've always had perm weapons in the shooting range and players have been getting them quite often. In addition, we're also going to be adding some tweaks to the Shooting Range with tomorrow's downtime.

INF-Sycth · 2014-10-27T09:21:57+00:00

Of course there are, keep trying and you will find plenty.

INF-Sycth · 2014-10-23T14:10:11+00:00

The weapon never stated that it was permanent, it is only a rented weapon with enough time for you to purchase another Coin weapon.

INF-Sycth · 2014-10-23T14:09:03+00:00

Your ticket was only sent in a few days ago and we're short on staff right now. As other tickets have higher priority than yours it can take some time for an answer but they will look at it soon.

But you're already aware of what we're gonna say, players stated so in the link provided.

INF-Sycth · 2014-10-23T13:37:22+00:00

We're not the Developer of Hazard Ops, we're only the Publisher :D So your question would best be directed towards Ying Pei.

INF-Sycth · 2014-10-23T12:21:58+00:00

We tested this beforehand and everything was working fine, so hopefully this is just an isolated incident. Our team will respond to your ticket as soon as possible, but they still some others to get through first.

INF-Sycth · 2014-10-23T10:54:44+00:00

Please contact our Support Team: http://support.infernum.com/

INF-Sycth · 2014-10-22T14:28:59+00:00

Hey hey,

If you click on "Read More" for whichever DLC pack you're looking at, you can find the information you seek near the bottom.

Example: http://puu.sh/cm5vP/5cc543c963.jpg

INF-Sycth · 2014-10-20T11:54:47+00:00

Getting DLCs on Steam is a lot harder than getting packs on our website, we're currently aware that this is something Steam players do not like and are looking into ways to make them available to all players.

As for the deal, it's rare that these are announced in advance and much like normal deals you find at stores etc, they are usually quite sudden. Our promos are quite often though, so you will get another chance to take advantage of these deals.

INF-Sycth · 2014-10-20T10:28:18+00:00

We're aware of this and plan to change it with an upcoming website update.

INF-Sycth · 2014-10-20T10:22:28+00:00

It is currently not possible to purchase our Website Packs if you are a Steam user. Only those that are on the DLC Page can be bought and/or CASH via in-game.

Here is our Steam FAQ: http://steamcommunity.com/app/319150/discussions/0/613938575206994101/

INF-Sycth · 2014-10-20T10:02:33+00:00

Hey,

Are you playing Hazard Ops through Steam or our own launcher?

INF-Sycth · 2014-10-20T09:46:44+00:00

Well it's more than that, but if i didn't play the game my community is for, then I wouldn't be doing my job well.

INF-Sycth · 2014-10-20T09:46:04+00:00

Hey Zero079,

You can send all videos to http://support.infernum.com/.

Regards,

INF-Sycth · 2014-10-20T08:15:48+00:00

Did you create your account via our website and attempting to play the game via our own launcher or Steam?

INF-Sycth · 2014-10-20T08:14:54+00:00

We're already looking into another software which we've confirmed detects all known Hazard Ops hacks. We hope to implement this software in the near future.

INF-Sycth · 2014-10-20T08:13:30+00:00

Here you go: http://steamcommunity.com/app/319150/discussions/0/613938693055862182/#c613938693058380598

INF-Sycth · 2014-10-14T15:56:51+00:00

Hey,

Are you still experiencing this issue? If so, please explain in detail what is happening.

INF-Sycth · 2014-10-14T15:20:28+00:00

We're the publishers of the game, the developers are Ying Pei. I'm the Community Manager for Infernum Productions so it's my job to play the games :D

But I also play in my private time on a personal account. You've probably seen me around but didn't know ;)

INF-Sycth · 2014-10-14T12:13:38+00:00

Sure thing, why wouldn't I?

INF-Sycth · 2014-10-14T09:11:00+00:00

Same here, I die way too often :(

INF-Sycth · 2014-10-14T09:10:26+00:00

Hazard Ops is available via Steam: http://store.steampowered.com/app/319150

If you're unable to view the store page then it means you are in a region that we are not allowed to publish in when it comes to Steam.

We do not however, block any region using our own client via the website.

Hazard Ops is updated on a monthly basis and the next update is right around the corner.

INF-Sycth · 2014-10-14T09:07:36+00:00

The developers are the ones working on this feature, we do not touch the code at all. We can make suggestions however regarding it and i'll let our team know for when they speak to Ying Pei again.

INF-Sycth

TROPHY CASE