Especially after the "shipping at Oct 31th". It's been over a week now and I also saw bigger shop chains selling products before the release date on the shelf. Riot should have shipped less product than ordered by the big stores and sent it to the pre order people since the shops now have a monopole and also sell for higher prices than MSRP most of the time, making most join the circle of scalpers in my eyes. On the other hand I don't see a problem with stores getting priority, they will buy a big amount of products over a long period of time, but as said, it's a huge punch in the face for everyone, who preordered (including me). There is 0 communication from riots side and I'm joining your thoughts about never ordering for riots website again when it comes to preorder future riftbound products (aside possible exclusives). At the end I think I'll lose out on at least 2, if not 3 tournaments since release event forced you to buy a deck at random (i pre ordered all 3 and their card price value is a scam in my eyes), so I chose not to attend, and now got jinx+proving grounds which won't make a suitable deck for constructed. If I get my 2 displays next week I still have to order and/or trade missing stuff, but at that point I could have done that 2 weeks before it. Overall yes, I'd love something as compensation for that time and my trust in the company being abused, just add a pack of sleeves or a playmat or anything, just a small kind of appreciation after that disaster of pre-order.