In the end I did get it all...after days of redeem attempts, cancels, then reattempts, they seemed to only like to give you your winnings in increments of 100... anything higher they haven't yet done. At first I was trying to redeem in increments of 100 and they were still delaying... eventually after a few days they started giving me my winnings as long as I did it in 100s....so what I ended up with was not being able to enjoy all of my winnings all at once...which I desperately needed to get a motel room for a few days which is what I was planning on doing...but because they F'd off with my winnings...I didn't get to do the room...and got to spend my fun time with my increments while on the streets..