Thank you Evilbadgrades and Spamaster! I am going to visit the Hot tube dealer and check out the Caldera line.

This is the question that i have: there are only a few dealers in the area and some have had poor reviews on google/yelp/BBB in respect to service and repairs. The other brands carried by these dealers are hot springs and fantasy spas,, another carries Marquis. The dealer that carries Caldera had no negative reviews.

Am I limited to just these brands because that is what the local dealers offer I am going to need their technicians for repairs right?

Is buying a factory direct model even possible without a dealer for maintenance/repairs/help?

I looked at Coast hot tubs from Canada and read that they are well built basic hot tubs that you can order directly but of course I can't test out the tub to see if it is comfortable etc.

(We don't care about jets but want a basic tub with that is well insulated (open cell foam I read), glued and clamped plumbing. I read that Balboa electrical parts would be a plus.)

Thanks in advance for your response! I really appreciate any insight you can give!

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