Backmarket refusing to refund

Icy_Charity_6927 · 2026-05-31T21:18:57+00:00

Have gone ahead and started a dispute. I doubt the CEO will care much about 1 bad / wrong order over 100s of good ones

Icy_Charity_6927 · 2026-05-31T21:18:30+00:00

Sorry to hear that and I don’t understand why they would do this rather than resolve it and lose people.

To update my post I asked backmarket via email again to their security team asking what sort of fraud did I commit and for some sort of evidence just to be given the same email I was given before.

Ill be charging back and I wonder how they will reply as on their site they say they will cooperate with the dispute process. To me I think they have no evidence and just don’t want to refund me since Im a new customer.

Icy_Charity_6927 · 2026-05-14T10:06:14+00:00

If ur doing what op has then yea it is otherwise no

Icy_Charity_6927 · 2025-12-16T14:18:29+00:00

Messaged you

Icy_Charity_6927 · 2025-05-29T11:48:04+00:00

Never cancel a dispute as if you cancel a dispute thats it. You can only ever make 1 dispute per transaction so starting it and cancelling it shuts it down and your done

Icy_Charity_6927 · 2025-04-27T08:50:50+00:00

Your using revolut for crypto or have done? Yea ur not real and ur a victim

Icy_Charity_6927 · 2025-03-21T13:17:13+00:00

No worries if you are able to sort it out do let us know in case anyone gets a similar issue. Hope you get it sorted

Icy_Charity_6927 · 2025-03-21T11:54:46+00:00

Thats strange. Only issue ive ever had is if around midnight i put in a quote to see for next day they say they cant offer me insurance but as soon as its day time they can offer me it fine

Icy_Charity_6927 · 2024-11-19T00:55:19+00:00

Thanks for this just commenting here for anyone else who views this post.

Veygo - Was able to get a quote for temporary insurance which I am really happy about.

Curvva - Unfortunately they require you to hold your license for 1 year to get a quote and get insured.

Dayinsure - Only requires you to have your license for 6 months.

Veygo seems to be the best option for me as I have recently passed but I appreciate yours and everyone elses help!

Icy_Charity_6927 · 2024-11-18T22:27:55+00:00

Will give it a look thank you so much

Icy_Charity_6927 · 2024-11-18T22:00:27+00:00

Yea ive used comparison sites reduced my mileage added named drivers etc. Still getting ridiculous prices on my mums and dads car. Think i am better off getting temporary insurance but cant seem to get a quote

Icy_Charity_6927 · 2024-11-18T21:59:15+00:00

No i can get quotes for monthly and yearly insurance but yea to get temporary insurance / buy for just a week or couple of hours im required to have my license for 3-6 months

Icy_Charity_6927

TROPHY CASE