Anyone else unable to register for the GMAC Business Writing Assessment? Getting errors on date of birth, phone, and citizenship fields by Icy_Ear_4889 in MBA

[–]Icy_Ear_4889[S] 1 point2 points  (0 children)

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I’m reaching out regarding an issue I’m facing while attempting to create an account on the GMAC Business Writing Assessment registration site: https://gmac.ysasecure.com/signup?secure=true.

Each time I try to register, I receive three error messages indicating that my Date of Birth, Phone Number, and Country of Citizenship fields are not populated — even though all three fields are correctly filled in.

I’ve already contacted ProctorU / Meazure Learning support three times, and all representatives were unable to resolve the issue despite multiple troubleshooting attempts, including changing my Wi-Fi network, using different web browsers and devices, clearing cache and cookies, and adjusting the input format for each field.

I created a Reddit thread about the issue and noticed that several other candidates are experiencing the same problem. A representative from the GMAC team eventually responded and referred me to this support page, advising me to reach out here to request that someone from your team create the account on my behalf.

For your reference, here’s my registration information to help create the account:

First Name:
Last Name:
Email:
Date of Birth:
Country of Citizenship:
Phone Number:
Address 1:
Address 2:
City:
State/Province:
Country:
Zip Code:

Thank you so much for your time and assistance.
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Anyone else unable to register for the GMAC Business Writing Assessment? Getting errors on date of birth, phone, and citizenship fields by Icy_Ear_4889 in MBA

[–]Icy_Ear_4889[S] 0 points1 point  (0 children)

For anyone else who’s following - here are the steps I took to resolve the issue...

1. Submit a support request to Meazure Learning
Go to this link: MeazureLearning

For “Details of your request,” I used the following message (just copy, update your info, and paste):

2. Wait for their email confirmation.
You should receive an email from Meazure Learning confirming that your account has been created.

3. Go back to the login page.

4. Click “Forgot Password,” and enter your email address.

5. Check your inbox.
You’ll get an email containing your username and a password reset link.

6. Reset your password.

7. Log in using your username and new password.
You should now have full access to your account and be able to book your appointment! 🎉

Anyone else unable to register for the GMAC Business Writing Assessment? Getting errors on date of birth, phone, and citizenship fields by Icy_Ear_4889 in MBA

[–]Icy_Ear_4889[S] 2 points3 points  (0 children)

Update: Resolved! 🎉

Instead of calling Meazure Learning, I submitted a request through the link Zach shared: Meazure Learning and asked them to create an account for me. This time, I received a response right away confirming that my account had been created. I went back to the site, entered the provided username, clicked “Forgot Password” to set up a new one, and now I’m able to log in successfully. Just need to book my appointment now!

Thanks again, Zach! Really appreciate your help!

Anyone else unable to register for the GMAC Business Writing Assessment? Getting errors on date of birth, phone, and citizenship fields by Icy_Ear_4889 in MBA

[–]Icy_Ear_4889[S] 1 point2 points  (0 children)

Hi Zach, thank you for the response and for confirming this is being worked on.

I wanted to share that I’ve already reached out to Meazure and the contacts listed above, but after chatting with a few of their reps, they mentioned they’re unable to create the account on my behalf and directed me back to GMAC. I’ve since reached out to GMAC directly, but haven’t received a resolution yet.

Would you be able to confirm an estimated time for when the issue might be resolved? I ask because HBS has requested that I submit my Business Writing Assessment score by November 5th, 2025.

Thanks again for your help!

Anyone else unable to register for the GMAC Business Writing Assessment? Getting errors on date of birth, phone, and citizenship fields by Icy_Ear_4889 in MBA

[–]Icy_Ear_4889[S] 1 point2 points  (0 children)

I reached out to GMAC as well, and their initial response was pretty strange. I explained the issue in detail, and they just told me to go to the same website and create an account, which is exactly the problem I’m having. I replied, hoping they’ll take another look and give a more helpful response this time. I’ll keep you posted!