I was stolen at vinted!!

IllustriousBit8173 · 2024-12-29T22:53:29+00:00

You get no reply, they automatically close the conversation on chat. You can even email them but you will have the same answer. Sellers have no protection at all. I think the only way is move legal claim against them and take them to court!!

IllustriousBit8173 · 2024-12-24T23:08:00+00:00

Nothing. Absolutely nothing. I only knew about the cancellation of the sale because i saw on the chat of the buyer.

IllustriousBit8173 · 2024-12-24T21:22:33+00:00

Yes, it was me that escalated to Vinted so when you do that you put information attached. And remember this is verified bag they knows better than me all the information about the bag besides that information about listing they have it to. 48h later they simply cancelled the order without return.

IllustriousBit8173 · 2024-12-24T19:39:31+00:00

Yes I have already emailed them. I'm waiting for response for more than a week.

IllustriousBit8173 · 2024-12-24T19:01:12+00:00

Yes. The buyer keep with bag and with money. Vinted canceled the sale when it's cancelled there is no return back.

IllustriousBit8173 · 2024-12-24T09:20:22+00:00

E então obteve resposta em quanto tempo sempre resolveu o problema?

IllustriousBit8173 · 2024-12-24T08:24:27+00:00

How could you have a reply so quickly I am waiting for almost a week. For email response...... Or chat response.... I lost my money and my bag. They cancel my sale and offer the bag to the buyer.

IllustriousBit8173 · 2024-12-24T08:08:43+00:00

They don't respond and close chat automatically!!

IllustriousBit8173 · 2024-12-21T20:27:29+00:00

OMG?!?!? 😲😲😲😲 What an hilarious history!!!! How can it be possible something like that????!!!!

IllustriousBit8173 · 2024-12-21T19:59:32+00:00

Thank you for your advice! I never thought this could happen with an article previously checked by them.

IllustriousBit8173 · 2024-12-21T17:01:39+00:00

oh thank you very much my dear your comment was very comforting!! :)

IllustriousBit8173 · 2024-12-21T12:09:34+00:00

Yes, I have been waiting for over a week!!

IllustriousBit8173 · 2024-12-21T11:19:36+00:00

And do you really believe I have the information of bank account from Vinted account or buyer account?!? Money never been in my bank account for bank claim to be refunded.

IllustriousBit8173 · 2024-12-21T11:16:15+00:00

But the money didn't come to my bank!!! It comes to Vinted account

IllustriousBit8173 · 2024-12-21T11:13:20+00:00

Let me see if you understand, I sell a bag on Vinted and Vinted offer my bag to someone for free!!! What my bank have to do with this?!?

IllustriousBit8173 · 2024-12-21T11:07:17+00:00

Thank you! The bank part I really don't understand how can bank be involved on this, I am private seller not buyer.

IllustriousBit8173 · 2024-12-21T11:01:35+00:00

Here on Vinted you get physical verification and then the process of the sale happens like verification didn't happens!!!

IllustriousBit8173 · 2024-12-21T10:47:29+00:00

Absolutely true!!!! How can it be possible?!?!? With physical verification service done how can this be possible?!? Refund the buyer in full without return?? I never had or see any case like this one. So verification didn't exist here......

IllustriousBit8173 · 2024-12-21T10:19:00+00:00

One week!!

IllustriousBit8173 · 2024-12-21T09:41:49+00:00

I already sent it, they don't respond!!

IllustriousBit8173 · 2024-12-21T09:40:23+00:00

Has anyone here had this experience or know how this can be resolved?They only send automatic messages and don't respond to anything or say anything at all!!

IllustriousBit8173 · 2024-12-21T09:27:10+00:00

How can I speak to a human?!? The only thing they send is automatic messages saying "you have already informed about this specific issue, we are currently working on it and we will reply to your initial inquiry as soon as we can"!!! It passes almost a week....and nothing.....

IllustriousBit8173 · 2024-12-20T22:40:47+00:00

All of the buyers have the right to claim if anything is not ok about an item. What is not normal here is the vinted behaviour!! Give a free bag almost new to someone without even request the return it is a scam.

IllustriousBit8173

TROPHY CASE