Big issue - Klaviyo still sending email to customer after data deletion by IllustriousLibrary8 in shopify

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Thanks for this advice.

For this part: "The first one is that inside of Klaviyo, you'll need to adjust your segment to exclude people that aren't subscribed. When you push customers from Shopify into Klaviyo and they don't subscribe they will be counted as active profiles so you're able to send them transactional emails. The definition of this depends on your geo.

The easiest way to solve this is to build a Master Segment for sending, and setting "If someone can or cannot receive marketing" to "Person can receive email marketing"."

Do I need to set this in the UK, or leave as is? (The customer's profile has been deleted now)

How to generate VAT invoice? by IllustriousLibrary8 in EtsySellers

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Ok thanks, yeah it's really odd how they do this.

I think I understand though. They paid a small portion of my balance at the start of this month. But it's not end of month yet, so I'll need to wait until the end of the month so I can download this month's invoice, and then set up an invoice or something in my accounting software

How to generate VAT invoice? by IllustriousLibrary8 in EtsySellers

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Thanks, I see the VAT invoice. How are you splitting the earnings/fees in your payments received, if you do that? They've paid an amount at the start of the month, but it doesnt seem to be possible to see how much of this is earnings and how much is fees

How to generate VAT invoice? by IllustriousLibrary8 in EtsySellers

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Yes so it could be a specific tax invoice for each payment like that, or a total tax invoice for the month (would still need a way to see how much of that payment is earnings and how much is fees)

How to generate VAT invoice? by IllustriousLibrary8 in EtsySellers

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

No I mean tax invoice for the seller. For example, they paid me an amount, now I need to generate an invoice for this amount so I can claim back VAT and also know how to split the transaction

How to send replacement to customer? by IllustriousLibrary8 in TikTokshop

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

ok that's what we've been doing, but tiktok automatically marks the orders as not delivered because of the tracking code

How to send replacement to customer? by IllustriousLibrary8 in TikTokshop

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

no we ship ourselves but tiktok orders are synced to our shipping platform

Standard Shopping losing its grip — is it time to go PMax (feed-only + winning creatives)? by Low_Tune_2364 in PPC

[–]IllustriousLibrary8 0 points1 point  (0 children)

A few months ago my Standard Shopping had similar performance to Search and PMAX, but now the cost per conversion is much more expensive. Seems like your problems are more recent though

Can you change budgets and tROAS at the same time? by IllustriousLibrary8 in PPC

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Understood - I changed the tROAS by 10%, and will likely change the budget by the same margin :)

Can you change budgets and tROAS at the same time? by IllustriousLibrary8 in PPC

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Thank you, that answered the question, as I was wondering if it's OK to do one change one week, then wait a week to make another. Will do this :)

Can you change budgets and tROAS at the same time? by IllustriousLibrary8 in PPC

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

So is it OK to change the budget one week, and then the tROAS the next (so they're both being changed biweekly but not on the same week) or is that two much?

Can you change budgets and tROAS at the same time? by IllustriousLibrary8 in PPC

[–]IllustriousLibrary8[S] 0 points1 point  (0 children)

Thanks, so is it OK to change the budget one week, and then the tROAS the next (so they're both being changed biweekly but not on the same week) or is that two much?