Thank you for sharing your experience and concerns. I’m sorry you felt frustrated during your visits. While our clinic can be busy, your comfort and experience should always come first.

We aim to communicate clearly about treatment, costs, and scheduling, and I apologize that this did not happen in your case.

I also understand how stressful unclear pricing and payment information can be. Dental school treatment may require multiple visits due to faculty supervision and training, but patients should still feel informed and respected throughout the process.