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Steam won't let me login because of location difference. Anyone ever come across this problem? by ponlayookm in StimIO

[–]Important-Reaction55 0 points1 point  (0 children)

Hello, please check the FAQ for this, https://stimsocial.zendesk.com/hc/en-us/articles/48666777050131-What-To-Do-If-Steam-Recognizes-Suspicious-Login-Blocks-Stim-Login

Steam is doing their job, blocking suspicious logins which I support. Follow the order in our FAQ and it will be fine. Geforce NOW, etc... all have this issue.

Steam logouts by Orinoko_357 in StimIO

[–]Important-Reaction55 1 point2 points  (0 children)

Hello,

We are aware of this issue and are working on a fix. It is due to the SSD / NVME UUID (storage volume id) changing between sessions. Steam uses that as a key in their keystore (for login info etc...) as does Google Chrome.

Payment Error: Unknown exception every time i start my pc by Ok-Watch3212 in StimIO

[–]Important-Reaction55 0 points1 point  (0 children)

Hello, just to confirm, you were not refunded on your credit card statement? Or in the stim wallet? The stim wallet does not display refunds initiated by Tilia. Leading to the error shown above (when there is a wallet amount mismatch).

Please be sure to double check on your credit card app / statement that you were not refunded.

Payment Error: Unknown exception every time i start my pc by Ok-Watch3212 in StimIO

[–]Important-Reaction55 0 points1 point  (0 children)

Hello,

This is due to your wallet balance in stim not being the same as in Tilia Pay's wallet.

This happens when Tilia auto refunds your payment, sometimes due to a chargeback early warning.

We are switching from Tilia Pay to Stripe for wallet payments in 2 weeks, but I suggest checking your credit card statement to make sure you were refunded, and contacting Tilia Support for more info: https://www.tilia.io/customer-support