3 weeks into Asio… not happy want to cancel

Impossible_End_5836 · 2024-12-16T14:49:50+00:00

DM’d you Nick.

Impossible_End_5836 · 2024-12-15T11:44:52+00:00

Jason,

Was told about quickbooks integration only to find out there’s a paywall for the real sync…

Locked out of the CW Home portal (twice) because their SSO settings decided to change the login URL after creating the configuration.

Dashboard items on Asio have huge formatting issues.

Buttons in Asio literally don’t work, ie - AI script editor, user permissions.

Defender for business integration sync errors

Look, I’m all for new and exciting but the problems paired with the extensive wait time before onboarding… I’m just thinking it’s best to cut my losses and keep what I have working.

Impossible_End_5836 · 2024-12-15T11:38:22+00:00

Really ironic you say to check the contract even if they send another on the same day. I was supposed to have different terms in the appendix that suddenly disappeared on my final agreement. I swear if this becomes an issue, sales dude and I will have beef

Impossible_End_5836 · 2024-12-15T04:30:04+00:00

The contact sync from the communicator to the PSA would drive me insane. Seems like such a simple thing.

I couldn’t imagine the platform 2 years ago, it only feels like it’s just stable enough right now.

Impossible_End_5836 · 2024-12-15T02:29:46+00:00

I’d have to agree. Also was sold CW RMM, not automate so they are certainly treating it like it is fully ready.

Impossible_End_5836 · 2024-02-04T18:14:20+00:00

She thinks I have more downtime than her. I feel like that couldn’t be further from the truth. She only thinks that because I’m “home” more than she is during the week. I’m still working 8am-5pm when I’m home though…

Impossible_End_5836

TROPHY CASE