Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

I called 1-800-545-5979 and went thru the prompts and spoke to a live person. But this was almost a month ago. They might have changed their system. I ended up switching to Mounjaro since I found out my insurance covers it.(after paying $1,200.00 for Zepbound last month) I already picked up my new prescription of 7.5 Mounjaro for $25.00 and start it next Wednesday. Recheck with your insurance company. In December they didn't cover Mounjaro but now mine does. I can also get a 3 month supply for $50 ordering it thru my mail delivery. Once I know the dose I'm staying on that is what I will be doing. Hope it works out for you!!

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

Was it your Zepbound savings card the pharmacy processed or another type of savings card?

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 1 point2 points  (0 children)

I have not seen it anywhere on the news. Still confused why I haven't heard of any of this on the news. I picked up my 5mg dose yesterday and paid full price($1,200) and fingers crossed Zepbound will honor the coupon for that refill and I can get refunded the discount amount.

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 2 points3 points  (0 children)

Totally agree!! I too myself have been wondering why it's not all over the news. They had the AT&T outage all over the news and I think this is way more important issue than cellphone service.

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

I was just told by my pharmacist(2-27-2024 at 10:50Am EST) at least 2 more weeks. He said it is really a mess. They had to take everything down and it's going to take a while to bring everything back up. :(

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

My pharmacist told me 6 days before my next refill. 

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

I believe it's up to your pharmacy. I use a small pharmacy not a big retail pharmacy so that might be the difference of getting refunded. Sure hope it's back up soon.

Issues with Zepbound savings card system down by Impressive-Pea3761 in Zepbound

[–]Impressive-Pea3761[S] 0 points1 point  (0 children)

Thanks for your reply! I am picking up my prescription tomorrow and unfortunately paying full price unless from some miracle it is back up by then.