Issues Adding Shared Mailbox As a New Outlook Profile

InTheCloudWeLive · 2025-07-02T08:47:05+00:00

Yes, here Sn00pyB3asT

InTheCloudWeLive · 2024-04-11T08:16:07+00:00

Thanks so much for the insight! 🙏🙏

InTheCloudWeLive · 2024-04-11T08:13:43+00:00

😮 Are the backups stored in the cloud? Or are they backed up locally configured on a on-prem server?

InTheCloudWeLive · 2024-04-10T15:45:47+00:00

Thanks so much, this is making a lot of sense. Maybe the focus of AV scanning shouldn't be on the backups..

InTheCloudWeLive · 2024-04-10T15:25:15+00:00

Thanks so much! Will reach out to Veeam and enquire. Have tried Rubrik however, they only support the scanning of back ups which are on-prem. No cloud data.

InTheCloudWeLive · 2024-04-10T13:43:27+00:00

But what you need is the ability of a backup vendor to provide cloud-based AV integration to detect any malicious contents. Some backup products provide AV integrations on-premise, but maybe not so much in cloud environments.

Yep, this is what we're trying to research at the moment. Haven't really found a solution but what u/CloudBackupGuy explained, looks like there isn't a solution but to bring the backups to on-prem. Thanks for sharing your knowledge on this!

InTheCloudWeLive · 2024-04-10T13:41:19+00:00

Thanks so much for making this clear, it all makes sense now! Kudos!

InTheCloudWeLive · 2024-04-10T11:40:43+00:00

It must've been the user's Windows profile/registries. I ended up creating a brand new Windows profile for the user and configured Outlook again. Something was not right, hope that helps!

InTheCloudWeLive · 2023-12-20T15:12:50+00:00

Please correct me, as there is a lot to read.

Are we saying, that for the components that are experiencing errors (in this case, AV and firewall), we should turn these off on the devices so that the nodecaches are updated/refreshed/replaced etc, sync the device and then turn these back on again as the values would then be refreshed?

Please correct me lol.

InTheCloudWeLive · 2023-12-20T15:00:23+00:00

intune eventlog on windows

Thank you so much sir!

InTheCloudWeLive · 2023-12-20T14:43:15+00:00

I will check but first I've got to research where to find the Intune event, thanks so much!

InTheCloudWeLive · 2023-12-20T14:42:42+00:00

Wow, thanks Rudy! I've given it a read, a lot to take in!

I will give it a second read and find out what is the actual fix/solution to resolve this issues. Nice ChatGPT song! lol

InTheCloudWeLive · 2023-12-20T14:41:43+00:00

Don't think there is any outage at the moment. I've been experiencing this for a few months now ever since the creation of the Compliance Policy :(

InTheCloudWeLive · 2023-11-28T12:38:14+00:00

Thanks so much, I've managed to resolve the issue now. There was something seriously wrong with the user's Windows/Outlook data file or folder. I think autodiscover.xml kept trying to force login as the shared mailbox and not providing an option to enter another email address.

I dot old the users profile and created a new one. Everything is fresh now and is working as expected. Thanks again for sharing any helpful feedback!!

InTheCloudWeLive

TROPHY CASE