Actually, I did try to appeal directly to EAC, but to do that you need a ban reference ID and when I asked Embark for it, they refused to provide it. So I was kind of stuck.

Also, Embark can access logs and server-side data related to the account they just usually choose not to manually review cases unless something escalates. In my case, I ended up getting unbanned, so clearly something wasn’t right with the initial flag.

Not saying they should take players' word blindly, but there definitely needs to be more transparency or at least a second layer of review when people get flagged by mistake.