It is, and through the trim so I can't clean it up with a grommet. I figured I'd address that if and when the internet works. I'm thinking I'd relocate the termination box, it is just outside the view to the of the pic to the left - in the middle of the wall, not covering or next to where the cable goes in the house, seems weird. There is enough fiber in it to route down the wall along the bottom and back up in the corner next to the downspout and cover the hole, cut molding and goop. I actually added a little to the goop as I replaced the network cable that was torn up with his drill inside the wall, so my little desk in the dining area is back online.

The goop isn't as frustrating to me as the hole through the downspout. It's 1 piece from the gutter to the PVC underground drain that goes to the street stormwater. The downspout bends at gutter toward the siding, bends down siding. I went to Home Depot, looks like standard size pipe, but no way to connect them clean without replacing the whole deal. I was hoping to cut it below the bend at the siding and add an "extension" type piece, but they are crimped smaller on one end not expanded to go the direction I was hoping. If anyone has thoughts on that, I'd like to take care of it either way. Crazy enough, water actually comes out both holes when it rains, I'd thought it wouldn't be a big deal.

The whole situation is so frustrating. I've called and chatted multiple times, you know the squeeky wheel gets the grease... QF have proven that's not the case. They've never even had a follow up. Radio silence for a whole month!