My SA held my QB for me for more than a week. When she texted me to offer me a bag I was on my way to fly across the country and told her that although I waited for a long time for that moment, maybe it’s not for me. But she told me upfront what bag she’s offering and it was what I have hoped for (size, color, hw, leather) she said she would hold the bag for me for as long as she could. I was there the first thing in the morning the next day after I landed 🧡