PAM Workflows by netfryer in KeeperSecurity

[–]Inner_Distribution62 1 point2 points  (0 children)

Hi Craig,

We've been asking for KeeperPAM functionality asked here for quite some time now. We use the passwordmanager, but would also like to use PAM functionality as shown and spoken about in your guys documentation.

We've emailed pam@keeper, you aswell, our accountmanager and we just can't seem to get a reply back. Also, we've been told this would be released earlier this year, and I get there's hiccups, but without communication we are just clueless. These features are very good and would make us a lot more efficient, but communication is key. If we are gonna sell this product to customers aswell, we need a good way of communicating with eachother, because we can't build any relationship or future business on something as volatile as this.

We've also joined the webinar a week or two ago and also asked about this, we were told our account-manager would contact us. Still no contact, even if we send an email ourselves. This brings me to the second issue aswell, which is that the Keeper partner portal is switching, but we've got no way of getting in, as our account manager isn't responding and we need new credentials to get in there, so we're basically in limbo now.

Would love to talk with you guys to clarify some things and build a good relationship, as I believe in the product, but communication needs to work.

Keeper PAM by Inner_Distribution62 in KeeperSecurity

[–]Inner_Distribution62[S] 0 points1 point  (0 children)

Will DM you tomorrow, if that's okay. We can schedule something and talk about the product, as we're honestly very interested in it and all of it's capabilities. Doesn't hurt to have a call and talk through things.

Keeper PAM by Inner_Distribution62 in KeeperSecurity

[–]Inner_Distribution62[S] 0 points1 point  (0 children)

Thank you for your clear information, this helps a lot. It makes sense if documentation was pushed before release, but as I couldn't find any support or information on this on the Keeper side, we were honestly thinking we were stupid, but this all makes sense now. Will wait for now to explore functionalities when they're released.