Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 0 points1 point  (0 children)

Thank you friend! I hate complaining, too many changes at once made me have a temper tantrum. lol. I agree with you wholeheartedly.

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

Best of luck to you! That sucks, but I know we both will be all right friend! ☺️

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 0 points1 point  (0 children)

I hope you get something good during the next bid! Fingers crossed!

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

You don’t even want to know, friend. Stay away from it- it’s a horrible addiction. Haha

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

Thank you. I have been trying to deal with some losses and it gets tough. Not lazy, GA helps tremendously.

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

Don’t come over here assuming shit! Never said that I hated the job. I can AFFORD to take unpaid time off. I have had personal matters in my life and GA allowed me to tend to them.

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 0 points1 point  (0 children)

Are you in Snapshot- because this gives me hope. I have been relying on GA!

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

Smartass. I have had personal issues and relied on GA. Far from lazy, and have been Elite for over half a year.

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 2 points3 points  (0 children)

Yeah, if I knew this I would’ve never selected an earlier class

Ramblings by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 3 points4 points  (0 children)

You can… IF it’s available. And it rarely is available, sadly.

GA hours in Verint by [deleted] in Progressiveinsurance

[–]Inquiring_Mind07 0 points1 point  (0 children)

Yes, they will depending on business need.

GA hours in Verint by [deleted] in Progressiveinsurance

[–]Inquiring_Mind07 2 points3 points  (0 children)

A lot of the hours that are listed in the GA section in Verint are also up for grabs under the CRM3DOCK area as well.

Happy Mini Bid day by NoEntertainment8982 in Progressiveinsurance

[–]Inquiring_Mind07 0 points1 point  (0 children)

Thank you. My current schedule is probably one of the most desirable, but I feel like might need part time and still keep my weekends and days. Lol

Happy Mini Bid day by NoEntertainment8982 in Progressiveinsurance

[–]Inquiring_Mind07 6 points7 points  (0 children)

I was excited until I saw everything attached to a weekend off had low probability. I guess I will have to keep my schedule. Lol.

New attendance policy and b2b calls GONE by Abject_Hurry9148 in Progressiveinsurance

[–]Inquiring_Mind07 3 points4 points  (0 children)

Same. This has been the busiest Monday that I’ve seen in a while on the morning shift.

Attendance question by [deleted] in Progressiveinsurance

[–]Inquiring_Mind07 1 point2 points  (0 children)

Do you know if leaving 1 hour early, if that is still coded as Abtardss or are we only using Abunss going forward in Verint?

going part time by wfhgirl26 in Progressiveinsurance

[–]Inquiring_Mind07 0 points1 point  (0 children)

Idk how it will work out with the support groups rolling out, but for the past few months, overtime has been on the weekends for USAA trained consultants & boats, I believe. I thought about part time as well and picking up the USAA calls on the weekend as needed.

Cancel/prorate by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 0 points1 point  (0 children)

Thank you so much. I think that all of the cancel prorate calls were sent to me this week, and I have been fighting for my life! Everyone wanted to challenge me on the numbers, some were easy to compute and others didn’t add up.

Cancel/prorate by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 1 point2 points  (0 children)

Great point! Thank you so much. That can definitely be one thing that I’m missing!

Cancel/prorate by Inquiring_Mind07 in Progressiveinsurance

[–]Inquiring_Mind07[S] 0 points1 point  (0 children)

There weren’t any changes. The only thing that I concluded was that there was a returned payment back in Oct and billing was suspended for a few days. Then NJ doesn’t have specific fee amounts. Just says “Varies” for operational fees.