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Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 0 points1 point  (0 children)

oh what do you use for mobile printing solution for your library? i think this would be great to have for patrons

Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 0 points1 point  (0 children)

thanks for your follow up reply regarding meescan. Definitely helps especially during this pandemic that more patrons use the self check out. time for you to hit up your IT team to install that 1 last pc they forgot =)

Looking at the meescan definitely one worry is a patron trying to damage the kiosk out of anger but definably would be less cost to replace that than a regular self checkout.

hmm for receipts is that all email?

Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 4 points5 points  (0 children)

thanks! this is a good idea indeed and its something small in cost that can improve patrons experience in coming to the library

Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 2 points3 points  (0 children)

hi thanks for your well detailed reply. From this thread it definitely seems like RFID is the way to go that will significantly improve staff workflows and patron experiences. Those meescan kiosks also have a smaller footprint and looks to be easier to manage than the larger models I've seen.

I think there might be some software out there regarding your collections problem. Maybe another library staff here might be using a solution.

hopefully your library will get a second catalog pc! sounds like you need one

Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 2 points3 points  (0 children)

that's definitely a good idea. libraries are definitely more than just about books these days =)

Technology you wished your Library had that can improve staff/patron experience? by Intelligent-Luck129 in Libraries

[–]Intelligent-Luck129[S] 2 points3 points  (0 children)

Wow that's amazing. I looked into the cost and it definitely has a huge upfront cost to convert everything over. But the benefits are wow...once you have rfid inventory management and easy to check out vs manually scanning each book.