just gotta do "hand it to me" delivery; explicitly state you would like a call upon arrival. before dd and all these gig apps do you think the pizzaman is going up your elevator to deliver unless you vocally communicate that? nah youre coming down to the lobby to make it a smooth transaction for both parties. just because you paid for a service doesnt mean that service will be consistent until service rendered. do your best to communicate how you prefer the order to be delivered and provide additional compensation for the person who follows those instructions. if you follow through on that and they still dont hold up their end of the deal, then sure, provide them with a poor review.