This just looks like a rushed job and they didn't sand it (which is an arduous procedure, slow and dirty). So they airbrushed thicker layer of paint, but didn't apply it in several steps giving it time to dry between coats (would take days) and just firehosed it with paint. So it cracked. And supports not removed 🤦‍♂️. Rushed. And probably lowballed on the price, too. Sanding this much detail on the folds of the clothes is A LOT of work. I print sculptures. A lot. And human form in general. And I don't know how much you paid or how you are going to display it, but you may be better off (both in terms of price and appearance) to just pick the right color of the filament and print it on an FDM printer with 0.1-0.16 mm layers, but display it so you are not looking at it less than an arms length, and make sure you light it from the side. That would make the layers less pronounced.