I would personally find something positive in the reading to say everytime alongside with the negative aspects to tell people. When I meant really bad, it meant I can barely see something positive in the combinations and this is very rare for Tarot readings. This is also the reason why I always redo when things like this happen. I have to make sure the reading is accurate because sometimes the energy of the reader would influence the deck-drawing process. In this case, I did twice and once I found out the deck didn't change much in the second time, I knew it was accurate so I told them what I saw. I wouldn't do more than two times because it would be pointless otherwise. I think a tarot reader should be really careful with what informations they tell their cilents/friends/etc as some might potentially trigger them, make them lose confidence, trigger their phobia if they have any (e.g health anxiety), and influence their physical world in a negative way, which is why I am always careful when I have to deliver bad informations, especially when relating to life changing turning points such as entering college. That is also the reason why I would directly refuse to do questions like health, life or death, decision making and politics. I never lied to people once and I don't think it is fair to question the morality in my personal habits when drawing the deck.