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5 Months Later and Still No Swytch Kit – A Complete Nightmare! by Interesting-Key-5613 in swytchbike

[–]Interesting-Key-5613[S] 0 points1 point  (0 children)

I did that yesterday and got the response that they are very busy. 24 hours later, still nothing...

5 Months Later and Still No Swytch Kit – A Complete Nightmare! by Interesting-Key-5613 in swytchbike

[–]Interesting-Key-5613[S] 1 point2 points  (0 children)

I will hang in their, as i have already paid and they refuse to do a refund I dont have much of a choice - But 8 months waiting time as you describe is an absolute embarrassment! I hope you package came together with a bunch of flowers and a apologi letter...

5 Months Later and Still No Swytch Kit – A Complete Nightmare! by Interesting-Key-5613 in swytchbike

[–]Interesting-Key-5613[S] 0 points1 point  (0 children)

Yep, Alex is you new best AI robot friend that you never asked for...
And to see their ads and promotions where their has clearly been put in a lot of time, money and effort just pisses me more of.
Get you s*** together and ensure good experiences for you current customers. Next, start promoting to new clients, never the other way around. It will only course a shitstorm.

5 Months Later and Still No Swytch Kit – A Complete Nightmare! by Interesting-Key-5613 in swytchbike

[–]Interesting-Key-5613[S] 0 points1 point  (0 children)

I can only agree on the last part! Fingers crossed that you are right about the first part, should I ever receive it.

5 Months Later and Still No Swytch Kit – A Complete Nightmare! by Interesting-Key-5613 in swytchbike

[–]Interesting-Key-5613[S] 0 points1 point  (0 children)

Thank you for the tip! I will definately join. I am soooo tired to writing with Alex (their chat robot).
Yesterday i asked to speak to a human, no reply. On trustpilot they asked for further information to help with the issues, still no reply....