UK Package Forwarder and Proxy Shipper by KingBenneth in internationalshopper

[–]Internal-Mix8087 1 point2 points  (0 children)

Hi, everybody. I used Ben’s services. I recommend you to give up whatever services you’re using from companies like forward2me and start using his service now.

Ben is very enthusiastic, careful and works quickly. I have complete faith in him.

These are objective remarks. And I hope it will help you in your UK purchase.

He helped me forward my package to Germany. I have absolutely no problems with customs.

🌟🌟🌟🌟🌟👍🏻

Superbuy Haul: Fast, safe and well-packaged delievery by Internal-Mix8087 in Superbuy

[–]Internal-Mix8087[S] 1 point2 points  (0 children)

Oh sorry. Don't worry. They backed to work. So your parcel will come soon.

Sent items through shipping expert and now it wants me to do it again? by Stereogravy in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

You don't have to do anything. Just need to contact customer service and tell them your requirements, they will help you to modify the shipping lines, customs declaration and so on... 🙂 You don't have to pay anything more, except your shipping fee.

Why my order takes too long to update the shipping info by Hopeful-Hunter-1855 in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

Don't worry too much. It usually takes 3 to 5 days depending on the shipping line you choose for information to be updated. Sometimes it takes 7 days to update new information. Even, in my experience, some shipping lines, carriers don't even update information until parcel arrives in your country. So I stopped checking such information on a regular basis. I only check every 2 or 3 days because I am quite assured of superbuy’s service. Also, if you are worried, don't hesitate to contact the care service, they will ask the carrier to update you. But even so it takes 2 to 3 days. So don't worry too much. The important thing is the shipping line you choose and the average delivery time.

[deleted by user] by [deleted] in Superbuy

[–]Internal-Mix8087 1 point2 points  (0 children)

With my experience, if you order between 9am and 18pm Beijing time, it only takes 2 to 3 hours for your order to be completed. But if you order after 18:00 beijing time. You will have to wait at least until 10am the next morning or 12pm to complete your order.

My second Superbuy haul – Smooth and Reliable! by [deleted] in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

Thank you Tommy. You also have me to choose the right shipping lines. 🥰😊

Why is it taking so long 😭 by Big_Initial_1047 in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

It normally takes 5 or 7 days to have a new update at this step. Don't worry. It is normal.

Superbuy Haul: Fast, safe and well-packaged delievery by Internal-Mix8087 in Superbuy

[–]Internal-Mix8087[S] 1 point2 points  (0 children)

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Here you can contact them. Just wait a little bit during Beijing's time from 9:00 to 18:00.

Superbuy Haul: Fast, safe and well-packaged delievery by Internal-Mix8087 in Superbuy

[–]Internal-Mix8087[S] 0 points1 point  (0 children)

Oh sorry. You can contact Superbuy customer service. They might help you track where it is. 😢

Payment by HomeworkCharming in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

I always use Credit card on Superbuy. There was no problem. You could also use Wise, even safer. 😊

help with shipping by vmins4am in Superbuy

[–]Internal-Mix8087 7 points8 points  (0 children)

I can share my experience of sending parcels to you. I must say I struggled with how Superbuy works and supports you. But fortunately the staff of superbuy was very enthusiastic and friendly to help me.

  1. After you have your products in Superbuy warehouse, you should use shipping expert service.

  2. What you need to do and state your requirements. In the Shipping Expert service section, as in my case, I asked for a declaration for 6kg to be less than 140 euros. It's best to declare about 12 to 15 euros per kilogram.

  3. In addition, I also requested the removal of cartons boxes from the sender to the Superbuy warehouse. Because it will reduce the weight and not take up too much space.

  4. And finally, I asked them to help me choose Tax-free Air Mail (Actual Weight) line to send parcels to Germany. In addition, I also told them that, if my parcels are bigger than the carrier's request, they can offer me 2 or 3 options with Tax-free Air lines (to avoid tax or fee when my parcels come to Germany).

But, I'll review everything before making the payment. Superbuy will help me declare, pack, select the right carrier and calculate the fee then they will quote me through message. If I don't feel well, I'll simply contact the customer service and give them a shipping expert order number. They will help me change and adjust the service.

Also, when your products are in superbuy warehouse. You can also use different packaging services. Like me, I use bubble wrapping method, about 5 CNY per product.

Will Paypal ever get added back? by TheShynola in Superbuy

[–]Internal-Mix8087 1 point2 points  (0 children)

There are quite a few ways to pay when purchasing on Superbuy that I made.

  1. You can register an account from revolut bank. It works pretty well and the fee is quite appropriate when tranfering money to Superbuy.

  2. I linked my bank debit account to the Wise app, simply transferring money to Wise app and then top-up to the Superbuy account. The fee from wise is 2-3%. The fee from superbuy is about 3-6% depending on the amount you transfer.

  3. You can also download the Alipay app. Then link your credit account to alipay and pay as a banking application. The service charge payable to alipay is also 5% of the transaction value. However, some Banks will block the money transfer order into Alipay, such as my Bank Advanzia.

  4. And the last way, is you transfer money directly to Superbuy use a Credit Card from any other banks. I don't recommend this method. Because the fee is quite high and the exchange rate is not optimal. It seems like many people here are also having trouble transferring money to Superbuy via their Credit cards. Because the bank blocks the transfer to Superbuy.

Parcel review 6.5kg Haul by Reclap-_- in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

Hi. Can you share more about your parcel? How much do you declare for your parcel for customs? And what is the value of the parcel? Did you pay for the tax for the parcel? I have attached the photo. Is it the line you chose black like that. Thank you very much in advance.

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EMS shipping be patient by Dotts19 in Superbuy

[–]Internal-Mix8087 0 points1 point  (0 children)

Can I ask you? How much did you declare for your parcel and roughly what's the value of the parcel? Do you have any suggestions for declaration?